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my iphone 6 won't charge

At times the green charge light comes on but it still doesn't charge,other times nothing happens not even the green charge light

iPhone 6, iOS 10.2

Posted on Jan 21, 2017 5:23 PM

Reply
Question marked as Best reply

Posted on Jan 21, 2017 5:45 PM

Hi


Follow the steps here, including checking the charging port for any lint or other debris:


If your iPhone, iPad, or iPod touch won't charge - Apple Support


Ensure that you are using either a genuine Apple cable or an Apple-certified / MFi cable. If you are already doing so, try instead using another such cable. Apple also recommends using genuine Apple USB Power Adapters.


If necessary, contact Apple Support, make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance.

2 replies
Question marked as Best reply

Jan 21, 2017 5:45 PM in response to re'M'ington

Hi


Follow the steps here, including checking the charging port for any lint or other debris:


If your iPhone, iPad, or iPod touch won't charge - Apple Support


Ensure that you are using either a genuine Apple cable or an Apple-certified / MFi cable. If you are already doing so, try instead using another such cable. Apple also recommends using genuine Apple USB Power Adapters.


If necessary, contact Apple Support, make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance.

my iphone 6 won't charge

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