Purchased songs on itunes but not in my library.

Question

Purchased songs on itunes but not in my library.

i got a itunes card for christmas. i have used many before.
i redeemed it, everything was fine.

i bought 9 songs.
i went into my purchased playlist and also my library, and 1 is missing.

i have no idea what happened to it.
id like to know if anyone knows what could have went wrong or where it is or anything, please help!

Windows XP

Posted on Dec 24, 2006 9:22 PM

Reply

Answer 1

KaeBFly

Level 5

7,038 points

Dec 24, 2006 9:54 PM in response to firefighting_babe

If you have searched and cannot find the track in your library log into your iTunes account and make sure that it shows each track you selected. If the one that you is missing doesn't show on that list of recent purchases yet you were charged for it then report the issue to iTunes. If it shows but you do not have it anywhere in your library then you still can report it to request a replacement credit for that track.

Reply

Answer 2

gambit63

Level 1

0 points

Dec 24, 2006 10:27 PM in response to KaeBFly

This is my first posting, so apologize if this is not the correct forum. I have similar issue. Niece is visting, created an itunes account for her to use with gift card and her nano. Can't figure out a way to sync purchased songs without deleting existing library on her nano (she has over 8 hours of CD's burned).

Reply

Answer 3

KaeBFly

Level 5

7,038 points

Dec 25, 2006 8:32 PM in response to gambit63

Her nano needs to be set to manual disk mode unless I am mistaken.

Reply

Answer 4

Sep 23, 2008 3:17 PM in response to firefighting_babe

thanks

Reply