MacBook air "account limit reached"

Question

MacBook air "account limit reached"

I bought my daughter a used MacBook air for school. When i got it, it was on the language start page. I did not dismount the hard drive and wipe it myself ( as I guess i should have ). it had maverick and I updated and installed Sierra 10.12.2. As my daughter is 14 I first entered my own info and created an Admin account, No problems.

The issue came when I tried to set up her iCloud account. It displayed "Account limit reached" and will let me go no further. I'm aware of the 3 account limit per devise, So the obvious assumption is that whoever had the computer before me had 2 iCloud accounts. So the Question now becomes what do I do about it?

MacBook Air, iOS 10.2

Posted on Jan 22, 2017 3:20 PM

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Answer 1

LACAllen

Level 8

43,602 points

Jan 22, 2017 7:08 PM in response to freightrain786

Create the account "elsewhere"

You are not barred from signing in to additional iCloud accounts, just creating them.

Going to appleid.apple.com is the simplest. Oddly, you can even do that from her MacBook. It's only through system preferences you are blocked.

https://appleid.apple.com/#!&page=signin

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Answer 2

Jan 25, 2017 5:19 AM in response to LACAllen

Im not trying to make a new account for her, I was just trying to sign in to iCloud when I received the message

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Answer 3

Eric Root

Level 10

685,311 points

Jan 25, 2017 12:26 PM in response to freightrain786

Go to another computer/device and sign into iCloud using her ID. You should then be able to sign her in on the MacBook Air.

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Answer 4

Jan 25, 2017 12:30 PM in response to freightrain786

You should only get that message when you are trying to create an account from the device, are you sure you haven't chosen the option to create an ID rather than just sign in.

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