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Blue question mark icon in Safari on Mac

When I visit some news sites or other pages, I often see a blue question mark where the image should be. Why? How do I fix it?



​[Re-Titled by Moderator]

Posted on Jan 22, 2017 4:23 PM

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Question marked as Top-ranking reply

Posted on Jan 22, 2017 4:44 PM

Assuming you, are someone else who uses that computer hasn't disabled image display, as Carolyn suggested, then it's usually a simple issue. Either the image is missing on the server the page is being displayed from, they've changed the image or its name, but the web page is still looking for the old item, or the image cached on your end is damaged.


That it's only happening on certain sites suggests the problem is on their end.

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Question marked as Top-ranking reply

Jan 22, 2017 4:44 PM in response to McCarthyHighland

Assuming you, are someone else who uses that computer hasn't disabled image display, as Carolyn suggested, then it's usually a simple issue. Either the image is missing on the server the page is being displayed from, they've changed the image or its name, but the web page is still looking for the old item, or the image cached on your end is damaged.


That it's only happening on certain sites suggests the problem is on their end.

Jan 22, 2017 4:36 PM in response to McCarthyHighland

Hi,


If you see Develop between Bookmarks and Window in your Safari menu bar click Develop then click uncheck Disable Images.



If you do not have the Develop menu enabled, you may have a third party Safari extension or third party plugin installed that's causing a conflict.


From the Safari menu bar click Safari > Preferences then select the Extensions tab. Uninstall one extension then quit and relaunch Safari to test.


If it's not an extensions issue, try troubleshooting third party plug-ins.


Back to Safari > Preferences. This time select the Security tab. Deselect: Allow plug-ins. Quit and relaunch Safari to test.


If that made a difference, instructions for troubleshooting plugins here.

Blue question mark icon in Safari on Mac

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