Cannot Search Whatsapp Messages in iPhone5

Does anyone know why I can't search for any chats on Whatsapp? If I type "Hi", it will only display a contact person with the name "Hi" instead of the keyword. Anyone?

MacBook, OS X Yosemite (10.10.1)

Posted on Jan 23, 2017 2:14 AM

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14 replies

Apr 22, 2017 9:41 PM in response to Cheli1403

Exactly!! I emailed them too and they directed me to their FAQ page. When i told them there wasn't a solution there, they just stopped replying!!! I'm using an iPhone 7 plus too, could it have something to do with that?? But it was working initially, just a few weeks ago... It's so frustrating!! Does anyone have a solution to this??

Apr 22, 2017 11:50 PM in response to Cheli1403

Unfortunately i think it's my whatsapp account ??. At first, even when i couldn't search on my phone, i could still search on whatsapp web within the chat. But ever since this week, even when i search in whatsapp web it says "no messages found". The weirdest part is that it works fine on my brother's iPhone 7 too, and when he connected his whatsapp to my laptop's whatsapp web, he could search there as well!! So for the fact that BOTH the app and the web are not working only for me, it seems to be a problem with my account. Since the whatsapp web search stopped working at least 2 weeks after i already couldn't search on my phone. So annoying!! Does the search work on whatsapp web for you? You have to click on the magnifying glass within the selected chat, near the top right corner.

Apr 22, 2017 11:55 PM in response to kajalz

It doesn't work for me on whatsapp web too. Have you tried signing in with your account on a different phone? I'm going to try it now. If it still doesn't work then it's pretty sure it's our account thats the problem. But oh gawd why tho... Stessing me out so much as I use that function all the time for work I have 500 active chats to search through.

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Cannot Search Whatsapp Messages in iPhone5

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