Can I trade in my charging cable to Apple?

I have some broken charging cables, so what happens if I bring it to the Genius Bar, will they give a new one to me, or I have to pay for one?

iPhone 7 Plus, iOS 10, Jet Black, 256GB

Posted on Jan 24, 2017 6:24 AM

Reply
6 replies

Jan 24, 2017 6:31 AM in response to iOSAndroidRebel

If problem is due to manufacturing defect and cable is still

under warranty, cable should be replaced.


If problem is due to damage or accident, you will have to pay

for replacement.


Take the cables to Apple for evaluation. After inspection, Apple

staff will explain your options.


Make a Genius Bar Appointment to avoid delay.

Make a Genius Bar Reservation

http://www.apple.com/retail/geniusbar/

Jan 24, 2017 6:48 AM in response to iOSAndroidRebel

iOSAndroidRebel wrote:


Some guy said Apple will likely give you one if it malfunctioned.

If still under the default one year warranty, or AppleCare+ extended warranty, and if the malfunction was related to a manufacturing defect, then yes, you'd be entitled to a replacement.


But you said "broken" cables and if you break something you own (through accident, mis-use or abuse), then no warranty applies and any replacement would be your responsibility.

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Can I trade in my charging cable to Apple?

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