Hello,
I am trying to send in an iPad for repair but I cannot find the option to pay by a purchase order. I only get an option to pay by credit/debit card.
Our Accounting dept already has a billing arrangement with Apple but when I go to check out, I do not have the option to "bill me later" type of payment.
Can someone enlighten me how to send in a repair with a PO rather than credit/debit card? Thanks!
iPad 2, iOS 10.2.1
Since no one here works for Apple, we can only guess and mine is:
You are trying to send this in yourself under your own Apple ID? Your company has a billing arrangement with Apple; it would therefore seem that they/you would need to use their credentials (and send it in) if you want to take advantage of any special arrangement they have. You might want to speak with your billing dept. (if that phone is a company phone).
If it is your own property, then any special arrangement would probably not apply.
I would call Apple Support and ask them how to do this.
Apple contact information - http://www.apple.com/contact/
I am signed in with our cooperate account and it is a company product. I am contact Apple support now 😟
Thank you for the link. It definitely saved me the run online-around trying to look up the appropriate contact.
🙂
Credit Card vs PO
