Apple Event: May 7th at 7 am PT
After I upgraded to Mac OS Sierra, my AirPort Utility is no longer working. I uninstalled and tried to re-install and get the following message:
"AirPort Utility can't be installed on this disk. The version of Mac OS X on this volume is not supported."
Please help me resolve this issue and I'll be honest, I do not know technical terms very well but appreciate any insight or advice. Thanks.
Mac mini (Late 2012), macOS Sierra (10.12.3)
AirPort Utility is already installed on your Mac running OS X Sierra (10.12.3).
Open Finder > Applications > Utilities > AirPort Utility
Click on the AirPort Utility menu in the upper left corner of the screen, then click on About AirPort Utility to confirm that you have AirPort Utility Version 6.3.7.......which is the most up to date version of the application.
AirPort Utility is already installed on your Mac running OS X Sierra (10.12.3).
Open Finder > Applications > Utilities > AirPort Utility
Click on the AirPort Utility menu in the upper left corner of the screen, then click on About AirPort Utility to confirm that you have AirPort Utility Version 6.3.7.......which is the most up to date version of the application.
Let's give the sales guy the benefit of the doubt and assume that he thought you had a PC, or he had a PC. Then, his advice would have been correct.
But, he really should have known that AirPort Utility has been built into the Mac operating system for the past 5 years.
Please review the answer above....which is marked Solved....to confirm that AirPort Utility 6.3.7 is already installed on your Mac running Sierra....since it is part of the Sierra operating system.
Finder > Applications > Utilities > AirPort Utility
AirPort Utility 6.3.1 would only be used if your Mac was running the Lion operating system.....now about 5 years out of date.
Correction.....AirPort Utility 6.3.1 could be installed on both Lion 10.7.5 and Mountain Lion 10.8.x operating systems. it cannot be installed on Macs running Mavericks, Yosemite, El Capitan or Sierra since each one of those systems already includes AirPort Utility as a built in part of the operating system.
Thank you so much. When I purchased the new AirPort Extreme the sales rep told me to download and install AirPort Utility. Totally found it, exactly as you said. Thanks again.
I'm pretty sure he assumed I had a PC, or at least I'd like to give him that benefit of the doubt as well. I'm grateful to you though for solving a very simple problem. Thanks again.
Has anyone else come across the fact that that only v.6.3.1 is on the download site and this will not work with sierra (e.g. not compatible when trying to install). anyone know where 6.3.7 is!?
AirPort Utility not supported with MacOS Sierra V10.1.23
