How can I update my phone if I forgot my 6 digit passcode?
I am trying to update my phone to the newest software but I can't remember my 6 digit passcode. Is there a way to reset this without erasing all data on my phone?
iPhone 7, iOS 10.2
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I am trying to update my phone to the newest software but I can't remember my 6 digit passcode. Is there a way to reset this without erasing all data on my phone?
iPhone 7, iOS 10.2
Hello,
Sorry you need your password to update your device over-the-air. You can try an iTunes update. Here's the steps:
Update your device using iTunes
If you can’t update wirelessly on your iOS device, you can update manually using iTunes on a computer that you trust. If your computer is using Personal Hotspot on the iOS device that you’re updating, connect your computer to a different Wi-Fi or Ethernet network before you update.
More info here:
Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled: https://support.apple.com/en-us/HT204306
Gus wrote:
Hello,
Sorry you need your password to update your device over-the-air. You can try an iTunes update.
You also need your passcode to update your device with iTunes.
How can I update my phone if I forgot my 6 digit passcode?