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one to one

My husband purchased a new mac air for me from our local apple store in May 2015. He was sold the "one to one" training for this computer, knowing that I had only used a pc before. When I contacted support regarding another matter I asked about the one to one and was told that I would have it for a year after I activated the account. I was hoping to start using it now but was told that the one to one program ended in 2015. Is there a way to get a credit for this service that was paid for and never used? If I had been told that I had to use it immediately I would have.


I am very disappointed about this.

Posted on Jan 26, 2017 3:57 PM

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