My watch is paired with my old phone that got wet. I can't get on to unpair. What do I do?

My watch is paired with my old phone that got wet. I can't turn it on to unpair, what do I do?

Apple Watch

Posted on Jan 27, 2017 2:02 PM

Reply
2 replies

Jan 27, 2017 4:43 PM in response to Mclapper83

Hi


If you can access the settings on your watch, to unpair it manually:


On your watch, go to: Home screen (via a single press on the Digital Crown) > Settings (cog icon) > General > Reset > Erase all Content and Settings.


If your watch is locked, instead follow these steps:


  • Connect your watch to its charging cable, with power connected.
  • Press and hold the side button until you see the Power Off slider.
  • Press firmly on the display (do not try to slide the Power Off slider - just press down on the display more firmly than a normal tap) and then tap on Erase all content and settings.


In either case, having erased your watch, you will then be able to pair it to your new iPhone via the standard set up process (including the option to Restore from Backup, if your new iPhone was restored from a backup of your old one):


More information:

Set up your Apple Watch - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My watch is paired with my old phone that got wet. I can't get on to unpair. What do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.