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Apple TV 3rd gen not showing up on AirPlay

I have a Apple Tv 3rd gerneration A1469 EMC2633. It does not link to my devices via airplay. A frind of mine has the same model and it works perfect. I've done the reset/update etc but it still doesnt show up on my devices. Any suggestions

Posted on Jan 28, 2017 5:34 AM

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Question marked as Best reply

Posted on Jan 28, 2017 5:43 AM

Try the following steps, check whether things are working after each step where appropriate, before trying the next.


  1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
  2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
  3. Restart the Apple TV (Settings > General > Restart).
  4. Restart the Apple TV by removing ALL the cables for 30 seconds.
  5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
  6. Restart your mobile device or computer.


If you are still having problems, try using 802.11n for wifi if you are currently using either 802.11b or 802.11g.


If your problem is AirPlaying from a computer, try disabling bluetooth

If you are still having problems, the following article(s) may help you. You might also try removing any other software related to screen sharing or streaming to remote displays that you might have installed at some time


Troubleshooting AirPlay

Troubleshooting Wi-Fi networks and connections

Recommended Wi-Fi settings

Wifi Diagnostic Software (for Mac users)


You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

3 replies
Question marked as Best reply

Jan 28, 2017 5:43 AM in response to Campingaddict2000

Try the following steps, check whether things are working after each step where appropriate, before trying the next.


  1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
  2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
  3. Restart the Apple TV (Settings > General > Restart).
  4. Restart the Apple TV by removing ALL the cables for 30 seconds.
  5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
  6. Restart your mobile device or computer.


If you are still having problems, try using 802.11n for wifi if you are currently using either 802.11b or 802.11g.


If your problem is AirPlaying from a computer, try disabling bluetooth

If you are still having problems, the following article(s) may help you. You might also try removing any other software related to screen sharing or streaming to remote displays that you might have installed at some time


Troubleshooting AirPlay

Troubleshooting Wi-Fi networks and connections

Recommended Wi-Fi settings

Wifi Diagnostic Software (for Mac users)


You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

Apple TV 3rd gen not showing up on AirPlay

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