Could Not Add Card, cannot add a Suica card to my wallet
Every time I attempt to add My Suica card to my wallet on my Japanese version iphone 7 I receive the message, Could Not Add Card. Any suggestions for what to try?
iPhone 7 Plus
Every time I attempt to add My Suica card to my wallet on my Japanese version iphone 7 I receive the message, Could Not Add Card. Any suggestions for what to try?
iPhone 7 Plus
I can confirm that this works. Initially it failed to add the Suica card with an error message saying contact the vendor or something.
I went to the ticket office changed my name from romanji (English alphabet) to katakana. I also checked my telephone number and date of birth were correct (which they were).
Once I had updated the name on the Suica card to katakana I was then able to transfer it to my phone without any issues.
I can confirm that this works. Initially it failed to add the Suica card with an error message saying contact the vendor or something.
I went to the ticket office changed my name from romanji (English alphabet) to katakana. I also checked my telephone number and date of birth were correct (which they were).
Once I had updated the name on the Suica card to katakana I was then able to transfer it to my phone without any issues.
Some users have reported that, in order to add a Suica card to Apple Pay, the name on the card needs to be in katakana (or similar) rather than romaji and that this can be arranged at any JR ticket office.
Hi
Follow the instructions here to set up a Suica card in Apple Pay:
I attempted that already and when I set my phone on the card to transfer it the error message pops up.
Could Not Add Card, cannot add a Suica card to my wallet