Duplicate folders iCloud for windows

Question

Level 1

35 points

Duplicate folders iCloud for windows

I just installed iCloud for Windows on my Windows 10 PC. After indicating it was preparing my library for a while, it then displayed a list of years in a dialog when I clicked Download. I selected 2017, and it created a \2017 folder and added some pictures to it. I then clicked Download again, and 2017 was not selected. I selected 2017 plus some other years. I've done this a few times now and I've ended up with duplicate folders containing duplicate files. I thought this was a syncing program? Is it just for downloading? Is that why it's creating these duplicate folders? Shouldn't it remember my download "years" or "all" selections? What is going on?

Screen shots attached.

Thank you.

null-OTHER, Windows 10, iCloud for Windows

Posted on Jan 29, 2017 2:44 PM

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Answer 1

Sam840

Level 1

9 points

Sep 7, 2017 8:34 AM in response to EyeTunes

Same situation here.

This happened this morning after I selected to download 2017 photos then an hour after selected to download all folders. Ended up having two identical 2017 folders (huge size).

The yearly structure of folders (2015, 2016, 2017, etc) appears to be new as I had all my photo/video files directly under "icloud Photos/Downloads". the files directly under Downloads are duplicated in the "2017" folder.

Request 1: need help to clean up duplicates

Request 2: Can I clear iCloud storage by removing big files from the "iCloud Photos" folder ?

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Answer 2

Thorlek

Level 1

9 points

Oct 12, 2017 2:00 PM in response to EyeTunes

I have exactly the same problem. Windows 10 (full patched), newest version of iCloud for Windows...

Multiple folder for each year ... 15Gb downloaded today 3times, very frustrating - i didnt't found a solution right now.

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Answer 3

Kahawi

Level 1

8 points

Sep 3, 2017 5:43 AM in response to EyeTunes

Same here, I've always updated the iCloud app (frequently needed, it seems) running Windoze-10 (also latest version) Today I noticed there were more photo's on the iPhone than my Lap-top, so I asked icloud to 'download "All" photo's', some hours later - Still going and multiple copies of directories - 2015 (2) - etc, with dulpicate photos therein?

Appreciate if Opple could look into this, as already said mega waste of bandwidth and now not sure how to stop it?

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Answer 4

nstenzel

Level 1

13 points

Jul 31, 2017 3:37 PM in response to EyeTunes

I have this problem also... downloading multiple copies of the same folders and I can't figure out how to stop. Did you get any answers?

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Answer 5

lidisys

Level 1

4 points

Aug 26, 2017 4:46 AM in response to EyeTunes

I have the same problem. This is very frustrating. It is a waste of network bandwidth, disk space, and our time. Apple, please do something about this! You can do better.

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