Spinning Rainbow Circle

Since I updated to Sierra. I'm experiencing at lot of the spinning rainbow circle then ever. Does anyone else have this problem. And is there a way to go back to the previous OS?

Posted on Jan 30, 2017 8:30 AM

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14 replies

Feb 15, 2017 6:54 AM in response to David Gurga

Back up your Mac if you have not done so already. To learn how to do that please read https://www.apple.com/support/backup/. To learn how to use Time Machine read Use Time Machine to back up or restore your Mac. The reason for creating a backup is that the symptoms you describe could be indicative of an impending hard disk drive failure, so securing your data is a primary concern.


Then, shut down your Mac and restart it in "Safe Mode". To learn how to do that please read the instructions described in Try safe mode if your Mac doesn't finish starting up. Compare how your Mac works in Safe Mode to how it has been, and describe your observations in a reply to this Discussion.


Then, restart normally. If the same problem returns, please read the section If an issue doesn't happen in safe mode for Apple's recommended actions.


Finally, you can temporarily create a new User Account, and log in to that account to determine if the problem also exists when logged in to that Account. To learn how to do that read How to test an issue in another user account on your Mac. When you are finished troubleshooting, you can remove the temporary User Account by following these instructions: macOS Sierra: Delete a user or group. Before removing it, confirm you don't need any of the files you might have created in that Account.


Let me know what you determine.


And is there a way to go back to the previous OS?


Yes, but you would need to completely erase the Mac first. It's better to fix what's wrong.

Feb 15, 2017 6:54 AM in response to David Gurga

Not really. Since Sierra introduced a completely new logging system, I do not know of a reliable way to diagnose potential hard disk problems. Until I come across a disk in a state of failure yet operational enough to test I can't provide a means of extracting any applicable log entries that could definitively show those failures. A definitive conclusion could be drawn by installing Sierra on an external hard disk drive, booting from it, and determining if the symptoms are alleviated while running Sierra from that startup disk. To do that read How to set up and use an external Mac startup disk - Apple Support.


Insufficient memory can also cause those symptoms. It's very easy to determine if your Mac's performance is being limited by available memory. Please read Use Activity Monitor on your Mac - Apple Support. If the "Memory Pressure" graph is frequently "red" your Mac will benefit from additional memory. If not, it won't.

Feb 13, 2017 1:30 PM in response to John Galt

I've been working on this and not having any luck. I've started in safe mode 3 times. It acts the same each time. Erratic behavior. If you want to look at the Dock. It comes up jerky. Spinning circle. So I restarted in regular mode and it is worse. More spinning rainbow circles than ever. I could not get Time Machine to work as it kept giving me the "cannot connect to a current Time Machine back up disk". I used Time Machine until it loaded my 1T notebook full. There are Time Machine days there but I cannot open them. I clicked on System Pref and it took almost 2 minutes to open all the while the spinning circle was there. I have taken every file and program on my Mini and transferred it my Notebook. What next? Anything? I should never have updated to the next level. I fought it for the longest time and then one day while updating other Apple programs this slipped by. Ugh!

Feb 13, 2017 1:57 PM in response to David Gurga

2012 Mac Mini. But it worked fine before this update. Do you think, since I have backed up everything to my Notebook. Do you think if I did an erase and reinstall it would help. I'm an avid Apple fan. Never had any problem with hard drives. I still have the first Mini being used by the kids. Of course their internet is limited but that works for me. :-)

Feb 15, 2017 1:34 PM in response to David Gurga

I'd give it much longer than an hour, but if it fails to progress after several hours then it's not likely to ever finish.

As I explained earlier, diagnosing a failed hard disk drive is often accomplished anecdotally, and that one is exhibiting typical signs of failure. You can rule out other hardware causes by installing Sierra on an external device as I wrote. If it boots and runs well whereas the other one does not, then that's all the justification you need to replace the internal one, or have Apple do it: Contact Support.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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