Itunes 12.5.5

I upgraded my itunes to IOS 12.5.5, since i put this upgrade in my itunes constantly locks up on me--specifically I cannot crete a new playlist

Posted on Jan 30, 2017 2:06 PM

2 replies

Jan 31, 2017 8:42 AM in response to Community User

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the setup file and use Run as administrator.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Itunes 12.5.5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.