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Background App Refresh is grayed out

I cannot change the background app refresh settings on iPhone 7 Plus running iOS 10.2. The whole settings page is grayed out. Rebooting has not helped.

Posted on Feb 1, 2017 7:16 AM

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Question marked as Top-ranking reply

Posted on Feb 1, 2017 8:05 PM

Hello Richard Paul3,


Thanks for asking the Apple Support Communities for help with Background App Refresh. I believe the reason you are experiencing it being grayed out is due to Restrictions. You can check this in Settings > General > Restrictions. This article will help: Use Restrictions on your iPhone, iPad, and iPod touch .


Thanks again for visiting the Apple Support Communities. Have a great evening.
1 reply
Question marked as Top-ranking reply

Feb 1, 2017 8:05 PM in response to Richard Paul3

Hello Richard Paul3,


Thanks for asking the Apple Support Communities for help with Background App Refresh. I believe the reason you are experiencing it being grayed out is due to Restrictions. You can check this in Settings > General > Restrictions. This article will help: Use Restrictions on your iPhone, iPad, and iPod touch .


Thanks again for visiting the Apple Support Communities. Have a great evening.

Background App Refresh is grayed out

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