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How do I get a refund from apple music since I cancelled my subscription?

How do I get a refund from apple music since I cancelled my subscription?

Posted on Feb 1, 2017 9:04 AM

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2 replies

Feb 1, 2017 9:32 AM in response to savannahrosee

View, change, or cancel your subscriptions - https://support.apple.com/kb/HT202039 - "Your membership or subscription might renew if you don't cancel your membership or subscription more than 24 hours before your renewal date." At this stage the renewal is considered a purchase.


http://www.apple.com/legal/internet-services/itunes/us/terms.html - "All sales and rentals of products are final."


Apple may make limited refunds solely at their discretion. It is up to them if they want to give you a refund.


Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - https://support.apple.com/HT204084


iTunes Store charges on credit and debit card statements - https://support.apple.com/HT201382 - "See an unfamiliar iTunes Store or App Store charge? Before you contact Apple, check your iTunes Store purchase history for more details."


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


Other ways to contact iTunes Store Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

How do I get a refund from apple music since I cancelled my subscription?

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