My iPad will not connect to wifi

WE are in a rental condo. Our apple devises will not connect to the wifi, but our dell laptop will. Apple says it is an internet problem, internet provider says it is an app,e problem. We can connect at Starbucks or elsewhere. Password protected wifi with

tthe correct password put in.

iPad Air

Posted on Feb 5, 2017 6:56 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Feb 5, 2017 9:25 AM

Hi


It may help to follow the steps here, including contacting Apple Support again, making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:



Apple's recommended settings for Wi-Fi routers and access points are detailed here:


Recommended settings for Wi-Fi routers and access points - Apple Support

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Question marked as ⚠️ Top-ranking reply

Feb 5, 2017 9:25 AM in response to Dahlia1045

Hi


It may help to follow the steps here, including contacting Apple Support again, making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:



Apple's recommended settings for Wi-Fi routers and access points are detailed here:


Recommended settings for Wi-Fi routers and access points - Apple Support

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My iPad will not connect to wifi

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