iPhone 5s black screen DFU mode error 4014

I have an iphone 5s model A1457.

The device does not turn on, it is black screen and when I connect it to the PC iTunes recognizes that the iPhone is in DFU mode for restoration, however, when trying to restore it turns on the device, appearing the symbol of apple and soon after giving the error Unknown 4014.





What can it be? Is it hardware?

iPhone 5s, iOS 10.2.1, black screen, 4014, model a1457

Posted on Feb 5, 2017 11:17 AM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 5s black screen DFU mode error 4014

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.