My mail icon shows 2,966 unread emails but cannot delete them. Any suggestions? Thanks, Elizabeth

My mail icon shows 2,966 unread emails but cannot delete them. Any suggestions? Thanks, Elizabeth

iPad Air, iOS 10.0.2

Posted on Feb 6, 2017 12:51 PM

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5 replies

Feb 6, 2017 1:54 PM in response to Elizabethj1946

You have not told us which email service provider you use.


It sounds as if you have a POP email account, meaning the emails on your iPad do not sync particularly well with those on your email provider's server. You may wish to follow your email provider's instructions to set up an IMAP account (if your email provider offers this). This would mean when you delete an email from anywhere, it would be deleted everywhere.

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My mail icon shows 2,966 unread emails but cannot delete them. Any suggestions? Thanks, Elizabeth

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