Apple Watch contact names not showing

All of the sudden, when I receive text messages, my watch only shows the number and not the Contact name as it always has in the past. How to fix? I haven't changed anything, besides installing the update last week. This problem didn't start right after the update, so I don't know what's causing it.

[Edited by Host]

Apple Watch, iOS 10.2.1

Posted on Feb 6, 2017 1:32 PM

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Question marked as Top-ranking reply

Posted on Feb 9, 2017 12:22 PM

Hi


The following steps may help:


Reset your sync data:

  • On your iPhone, in the Watch app, go to: My Watch > General > Reset > tap once on Reset Sync Data.
  • The process will run in the background / invisibly to you, so allow some time afterwards for it to complete.


If the issue persists, next restart both your iPhone and your watch:

20 replies
Question marked as Top-ranking reply

Feb 9, 2017 12:22 PM in response to iamkdub

Hi


The following steps may help:


Reset your sync data:

  • On your iPhone, in the Watch app, go to: My Watch > General > Reset > tap once on Reset Sync Data.
  • The process will run in the background / invisibly to you, so allow some time afterwards for it to complete.


If the issue persists, next restart both your iPhone and your watch:

Feb 21, 2018 6:44 AM in response to Chicken parm

Hi


Before following the steps in my previous reply, it may help to follow these additional steps:


On your iPhone, in the Contacts app, check that there is a single contact card for each of your contacts and that each card contains that contact's full name and phone number, along with their email address.


If you have contacts from multiple sources and multiple entries for the same person have not been linked automatically (such that they are shown as a unified contact, with "Unified Info"), then manually link those contacts by following the instructions here:


Then return to the steps in my previous reply.

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Apple Watch contact names not showing

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