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iPhone 7 hot when charging

Bought iPhone 7 yesterday at Apple Store. Before I make the trip back to them, When charging it gets VERY hot.

Any ideas why?

iPhone 7

Posted on Feb 6, 2017 2:20 PM

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Posted on Feb 6, 2017 6:30 PM

Hi


Apple advises that it can be normal for your iPhone to become warm when using or charging it (and also in other situations including when first setting it up and restoring from a backup).


Apple also notes that charging your iPhone when it is inside certain styles of case may generate excess heat, which can affect battery capacity. If you notice that your iPhone gets hot when you charge it, Apple advises that you remove it from its case before charging.


Be sure to follow all of Apple's safety and handling guidelines, including those detailed here:



If you are concerned that your iPhone gets warmer than it should do, I suggest that you contact Apple Support, make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having it checked and, if recommended, serviced / replaced under warranty:

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Question marked as Top-ranking reply

Feb 6, 2017 6:30 PM in response to KDAMERICAN

Hi


Apple advises that it can be normal for your iPhone to become warm when using or charging it (and also in other situations including when first setting it up and restoring from a backup).


Apple also notes that charging your iPhone when it is inside certain styles of case may generate excess heat, which can affect battery capacity. If you notice that your iPhone gets hot when you charge it, Apple advises that you remove it from its case before charging.


Be sure to follow all of Apple's safety and handling guidelines, including those detailed here:



If you are concerned that your iPhone gets warmer than it should do, I suggest that you contact Apple Support, make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having it checked and, if recommended, serviced / replaced under warranty:

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iPhone 7 hot when charging

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