You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I get rid of scratches on my Apple Watch Sport screen

User uploaded fileIt is so annoying to have those scratches and I don't have apple care+ either wich is pretty bad because I don't know how to repair or what polish I need to it, can someone plz help me soon about this?

Posted on Feb 7, 2017 11:53 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2017 12:06 PM

Hi


It is possible that you have only scratched through the fingerprint-resistant, oil repellent coating. It is normal for this coating to wear away under normal use, but it may have become scratched without damaging the screen beneath.


Whether you have scratched the screen or not, Apple does not recommend using cleaning products or polishing or buffing the watch with abrasives; these will wear away the coating and may also (further) scratch the display.


Cosmetic damage, including scratches, is not covered under the One Year Limited Warranty (or AppleCare+).


Apple does not offer a screen repair service for Apple Watch. Your watch may be eligible for chargeable, out-of-warranty service. Contact Apple Support (mail-in service may be available), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having your watch checked and to establish any available service options, likely timescales and cost:



Otherwise, a good quality screen protector (of the thin film type) may be effective in obscuring or reducing the visibility of the marks, as well as in providing some measure of protection against future damage. You may wish to consider, for example:


1 reply
Question marked as Top-ranking reply

Feb 7, 2017 12:06 PM in response to Elisli2005

Hi


It is possible that you have only scratched through the fingerprint-resistant, oil repellent coating. It is normal for this coating to wear away under normal use, but it may have become scratched without damaging the screen beneath.


Whether you have scratched the screen or not, Apple does not recommend using cleaning products or polishing or buffing the watch with abrasives; these will wear away the coating and may also (further) scratch the display.


Cosmetic damage, including scratches, is not covered under the One Year Limited Warranty (or AppleCare+).


Apple does not offer a screen repair service for Apple Watch. Your watch may be eligible for chargeable, out-of-warranty service. Contact Apple Support (mail-in service may be available), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having your watch checked and to establish any available service options, likely timescales and cost:



Otherwise, a good quality screen protector (of the thin film type) may be effective in obscuring or reducing the visibility of the marks, as well as in providing some measure of protection against future damage. You may wish to consider, for example:


How can I get rid of scratches on my Apple Watch Sport screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.