how to use two-factor authentication?

More and more I'm reading that to increase my online security I should be using two-factor authentication -except I'm not seeing anything about exactly how it's used. From what I can glean, one must have their cell phone turned on and connected to wifi and able to get some kind of code, (or password), from somewhere, that needs to be entered somewhere on the phone, which then allows one to enter another password to gain access to whatever it is one is trying to get to.


What happens if I don't have my phone on or the phone is all I have with me, would I not be able to access my email?


That seems so complicated. Also, it seems, the next step will be three-factor authentication, then four, and so on.


What am I missing? I'm afraid I will have done something incorrectly and will no longer be able to gain access to what I'm trying to get to.


Has someone got a simple answer? (I don't even know which community to post this to)

Posted on Feb 7, 2017 5:19 PM

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11 replies

Feb 7, 2017 5:38 PM in response to dinhr

Two factor authentication is indeed a way to add significant security to your online accounts that offer the option. Once enabled for a given account, the second factor comes into play during the login process. Once you enter your typical username and password, you will then be prompted for another factor that equates to something that only you will physically have possession of. Three common 2nd factors in use today are: 1) a one-time number that is sent to your phone via SMS or iMessage, 2) a one-time number that is generated by an application such as Google Authenticator, or 3) a physical usb "key" that provides a token to your computer.


Additional information is available from a trusted source: https://securingthehuman.sans.org/newsletters/ouch/issues/OUCH-201509_en.pdf


Different services that offers 2FA do so in different ways. Apple has their own way, Google, Microsoft, Amazon, and many others use a standards-based application like Google Authenticator, and other sites only offer the less secure SMS messages. The best way to get started is by visiting a major service like a Google account, and then search their help for "two factor". Then read the documentation for that particular service until you understand how it works well. Then follow the instructions carefully to enable it.


If you have good attention to detail and rarely if ever have lost your phone, then 2FA will greatly enhance your security and should be used on every account that offers it. If you have a hard time keeping track of passwords (such as 2FA recovery passwords), or don't have a good track record with lost or stolen phones, then 2FA may not be for you as it may threaten you own access to your accounts.


Good luck.

Feb 7, 2017 7:47 PM in response to FishingAddict

Hi, Thanks for your response. I take it your final phrase, "Good luck", is a warning. I tried going to my google account and setting up 2FA and got no where. I found no instructions on how to do it. I have managed to set it up for my Apple ID account but...I guess I will just have to use it for a while to see how it works with all my devices.


It bothers me that I do need to have two devices turned on and online to be able to get it to work. What am I supposed to do when I'm away from home with just my iPhone and want to check my email?

Feb 8, 2017 7:17 AM in response to Alancito

Hi Alancito,


Thanks for you reply.


One of the things I've discovered, that is not described sufficiently in anything I've read about 2FA, is that 2FA only seems to come into use when one logs in to anything connected with the Apple ID. I had to login, just now, with 2FA to respond to your reply, (in order to reply, I had to first sign in to the Apple community, which triggers the 2FA). Maybe I was supposed to understand that from what is published, but I didn't.


It does not seem to affect normal computer/iPhone usage until you want to do something requiring that you sign in with your Apple ID/Password. So, my fears about not being able to access my emails, (via Apple mail anyway, Gmail is another case), have been calmed...I hope.


Sorry if this seems redundant, I'm feeling my way through this to see if I'm really understanding it.


I did follow your links to see if they might make things clearer -no such luck. It seems a lot of us are having trouble understanding 2FA. How can Apple expect those of us that aren't tech-savvy to understand something presented as so important yet so complicated?


I'll work with it for a while but if it doesn't become clearer, I'm turning it off!


regards, dinhr

Feb 8, 2017 7:25 PM in response to dinhr

Your concerns and caution are a good thing. You should be taking 2FA slowly and only when you are comfortable with it on a given service.


I'm glad that you seem to be successfully using Apple's 2FA implementation. It's makes your account far more secure than without it.


As far as Google accounts, here is a bunch of information about how it works:

https://support.google.com/accounts/topic/7189195?hl=en&ref_topic=3382253


In it's simplest form, you will install the Google Authenticator app on your iPhone. Then, during the process of enabling 2FA, you will be walked through adding your Google account to the Google Authenticator app. Once added, your Google account will be listed in that app along with a 2FA code that is listed for 1 minute before a new code is generated and the cycle repeats. Once 2FA is enabled on your Google account, you will login to Google from a browser like you always have, but will then be prompted for a 2FA code. You will then open the Authenticator app on your iPhone, read the current code for your Google account, and then type it into the browser to complete the login. You can also choose to "trust" the computer for a while so you don't need to do that every time.


During the process of enabling 2FA for Google accounts, you will also be prompted to create several special application specific passwords to use when setting up your Google accounts in email clients like the Mail app on your phone. You will substitute the application specific password for you actual password in the Mail app settings on your iPhone. The benefit of these special application specific passwords is that if you ever lose your iPhone, you can log into your Google account using a web browser, and then cancel the application specific password that is used on your phone.


Yes, it is confusing. But if you read through their information you may eventually feel confident enough to enable it. You will then find that it's not as cumbersome as you think, yet is adding significant security to your Google account or any other account. Lastly, once you have used the Google Authenticator app for one service, you will find that many other services allow the same app for their 2FA implementations. I currently have over a dozen services in my Google Authenticator and it works the same for all of the services -- login normally using a username and password, and then get prompted for a 2FA code before the login can be completed.

Feb 9, 2017 7:17 PM in response to FishingAddict

I thought any time I logged in using my Apple ID I'd be presented with the 2FA code prompt. Well, this evening I've been logging into iTunes with my Apple ID waiting for the 2FA code prompt. It didn't come. Then I realized I was all logged in! Why, I wondered?


I looked back at all the info I've received from Apple about 2FA and discovered that once I've gone through the 2FA on a particular device I don't have to do it again. So, it appears that anyone who happens to get a hold of that particular device can sign in to my account with just my regular user/password. So where is the extra security? I will still have to keep my devices on short tethers and not allow anyone to use it/them. Now, this particular device is only as secure as it was before I got 2FA.


You seem to be correct about the Google 2FA, every time I login to that I get the code request no matter what device I'm using or if I've logged in with it before.


Why does Apple's 2FA leave our devices wide open? Am I missing something?

Feb 9, 2017 7:44 PM in response to dinhr

2FA is about adding a second factor. In most cases (including Apple 2FA) your username/password is considered the first factor and is something you "know". Your device is the second factor and is something you "have". If someone gets a hold of your device, they still cannot login because they don't "know" your password.


In some cases, for convenience, you can choose to have a service "remember" your device, or your password. This makes things slightly less secure. However, in all of these cases you can log into the service at any time and "untrust" or "remove" a device from the list to immediately revoke this.

Feb 9, 2017 8:06 PM in response to FishingAddict

Yes, something I "know". But, in the scenario I'm speaking of, if that person that got a hold of my device already has my 1FA info they can just login without having to go through any 2FA. That means Apple is "remembering" the device.


I thought the whole purpose of the 2FA was to make sure that type of thing didn't happen.


I just noticed on my iPhone, all my accounts, including gmail don't require the 2FA. So, my accounts, when accessed through my iPhone, are wide open to anyone that has the 1FA info, (the government already knows how to get past 1FA).

Feb 9, 2017 9:31 PM in response to dinhr

You are forgetting one important thing. If you have a passcode set on your iPhone then nobody has access to your device even if it is lost (everyone should have at least a 6-digit passcode set). Not being able to gain access to your iPhone is indeed important.


No matter how you think about it though, using a passcode on your iPhone, and then having 2FA enabled is always better than someone being able to gain access to your accounts from anywhere on the globe through a password alone. 2FA is simply an additional security layer that enhances your security.

Feb 9, 2017 9:30 PM in response to FishingAddict

I have a 4-digit passcode on my iPhone. While I've been waiting for your response, (and, I have been waiting for your response), I thought I probably should go to a 6-digit. I'm also going to strengthen my log-on for my computer as well.


I agree, having all these layers of security is better than nothing. It does not seem as secure as I'd hoped, but I'm looking at it as if someone has got a hold of my device, (which is very possible). But it seems this is mostly to stop someone trying to get into my accounts from their own device.


I don't know. I've been playing with this so much that I have a fairly good feel for it so I'm going to keep it. Maybe I'll be able to figure out how to get it the way I think it should be.


Thanks for your help, (and patience).

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how to use two-factor authentication?

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