how to view my Subscriptions.

Question

how to view my Subscriptions.

Hi there

I am using ISO 10.2.1

I tried to cancel my subscription in one of app that, in installed from apple store , in fact I came to know that, in order to that, I have to follow the following steps

Go to Settings > iTunes & App Store.
Tap your Apple ID at the top of the screen.
Tap View Apple ID. You might need to sign in or use Touch ID.
Tap Subscriptions.
Tap the subscription that you want to manage. ...
Use the options to manage your subscription

my problem is that, I cant see the Subscriptions option at anywhere, please help me.

iPhone 6, iOS 10.2.1

Posted on Feb 9, 2017 3:30 AM

Reply

Answer 1

Feb 11, 2017 6:25 AM in response to brenden dv

Dear brenden

Thank you for your response, well to make it clear for you, I still don't have any subscriptions in my IOS device except the monthly subscription in iCloud, so my question is iCloud subscription must appear on the above mentioned place or not.. also does the subscription option must be appear even if I don't have any real subscriptions in apps

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Answer 2

brenden dv

Community Specialist

Feb 10, 2017 8:00 AM in response to talibfromamirat

Hi talibfromamirat,

Thanks for using the Apple Support Communities. Sorry to hear that you are having these issues with iTunes. It appears that you are following the correct process to manage a subscription from an iOS device. If you are not seeing the Subscription option on your iPhone, you may want to try checking from iTunes on a computer, as outlined in this article:

View, change, or cancel your subscriptions - Apple Support

If you are still not seeing a Subscription option (or the specific subscription in question), you may want to double-check what kind of charge this may be. It could be a one-time subscription (like a season pass), a non-subscription in-app purchase, or even an app-specific subscription that the developer supports and maintains outside of the built-in Subscription service. You may find the information in the following articles helpful:

About in-app purchases - Apple Support
iTunes Store charges on bank, credit, and debit card statements - Apple Support

Regards.

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Answer 3

jeremy_v

Community Specialist

Feb 11, 2017 7:41 AM in response to talibfromamirat

Hi talibfromamirat,

Thanks for that additional information. What is the actual application or specific charge in question, and/or why do you believe it is a subscription?

Regards.

Reply