Favourites Missing From Sidebar in iTunes

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Level 1

8 points

Favourites Missing From Sidebar in iTunes

Hope someone can help with this: -

When trying to add a downloaded video file to my Movies in iTunes (12.1.5.21), I used to be able to select the file from my "Favourites" folders (including Downloads) that would appear in the sidebar, but now the "Favourites" folders have disappeared from it.

I can now only see Devices, Shared, Tags and Media in the sidebar. If I scroll over each of these four headings, I do have the option to either show or hide, but the Favourites option has gone completely.

How can I restore Favourites to the sidebar when adding files to iTunes, please?

VIN, iMac (21.5-inch Mid 2010), OS X El Capitan (10.11)

Posted on Feb 9, 2017 2:55 AM

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Answer 1

Dusty Bin Author

Level 1

8 points

Feb 9, 2017 9:52 AM in response to richard grant

Thanks for the reply. 🙂

My favourites show up fine in my Finder window, and indeed, if they didn't, your advice would have helped me to restore them to there.

However, it is when using iTunes and adding files to the library that the Favourites are still missing from the sidebar... 😟

...so still looking for an answer, please. 😕

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Answer 2

Dusty Bin Author

Level 1

8 points

Feb 9, 2017 1:37 PM in response to Airsculpture

My iTunes screen looks similar to yours.

However, the difficulty occurs when I want to import a track or a video to my iTunes library.

I click on File then Add to Library.

A pop-up window appears and in the left-hand sidebar I used to be able to see my Favourites listed, e.g.. Desktop, Documents, Downloads, Movies, Music etc...

...but now the sidebar in the pop-up window displays only Devices, Shared, Tags and Media.

How do I get the Favourites folders to re-appear in the sidebar?

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Answer 3

Feb 10, 2017 5:57 AM in response to Dusty Bin

I think I understand what you mean now.

I can't guess what's going on here. On my computer (running Sierra 10.12.3 and iTunes 12.5.5) the window that appears after File > Add to Library... looks exactly as it I remember it, including the list of Favourites (though in the U.S. spelling).

This may not be an iTunes issue, since the app is basically calling on the operating system here to show it where your files are located.

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Answer 4

Feb 9, 2017 11:34 AM in response to Dusty Bin

What do you mean by Favourites ?

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Answer 5

Feb 9, 2017 8:21 AM in response to Dusty Bin

Hey Dusty,

You might have a look in Finder > Preferences > Sidebar. There's a list of check-boxes there to determine what folders appear under the various headings, including Favourites.

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Answer 6

Dusty Bin Author

Level 1

8 points

Feb 10, 2017 7:52 AM in response to richard grant

OK. Thanks for your reply.

Any idea how to fix the OS then?

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