voice memos hiss at beginning of sharp sounds

Question

voice memos hiss at beginning of sharp sounds

Can anyone please confirm this is normal and not a fault with my new SE? If I record a voice memo with clicking sounds like you get if you click your tongue I get a short clear hissing which dies away quickly. This ruins any recordings with transients from quiet to loud like nature noises. I could take my phone to the shop since it is new but I suspect this is just an artefact of the level control. To test please record clicking sounds with phone mic and then plug in phones to hear the hiss. If I use an attached mic like the headset I do not get this annoying problem.

Many thanks in advance.

iPhone SE, iOS 10.2.1

Posted on Feb 9, 2017 6:59 AM

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Answer 1

AppleJen77

Community Specialist

Feb 10, 2017 6:38 AM in response to Cris from Walton-on-Thames

Greetings, Cris!

Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues with the sound recorded from your iPhone microphone being distorted. Check out this article that has steps you can follow to Get help with the microphones on your iPhone, iPad, and iPod touch . These steps not only help with microphone issues during calls but with issues when making recordings and the sounds are not clear.

Get help

If you still have issues after testing the microphone on your device, try these steps:

Unplug any accessory plugged into the headset jack.

Avoid blocking the microphone and iSight mic with your fingers while holding the device or recording video.

Remove screen protectors, films, or cases that cover the microphone, iSight mic, or iPhone receiver.

Clear any debris from the microphones or iPhone receiver. Refer to the user guide for your device on microphone locations.

Restart your device.

Make sure you have the latest version of iOS.

If you've tried these steps and people still can't hear you on phone or FaceTime calls or Siri doesn’t hear your requests, contact Apple Support.

Regards.

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