Message app is frozen in horizontal screen position. Lock button is off. Not a problem with any other app

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Message app is frozen in horizontal screen position. Lock button is off. Not a problem with any other app

iPhone 6+, running latest software. Message App display frozen in horizontal position, lock button is off. Not a problem with other apps. How do I fix?

iPad, iOS 8.2

Posted on Feb 9, 2017 10:29 AM

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Answer 1

jeremy_v

Community Specialist

Feb 10, 2017 9:31 AM in response to schonfer

Greetings schonfer!

Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with the Messages app screen being stuck. Check out this article with steps to Force an app to close on your iPhone, iPad, or iPod touch . This will allow you to close the Messages and reopen them.

Next, check out this article with steps to Restart your iPhone, iPad, or iPod touch .

Cheers!

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