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Windows 10.1 BootCamp Network Virus Moved to Mac.

So I had partitioned my MacBook Air with BootCamp so I could use Windows 10.1 on it. Everything was working wonderfully and perfect until after a while, on the Windows portion, it began coming up an Open DNS Pop-Up on practically every single website imaginable, including: Gaming Websites, Video Streaming (YouTube), Web Forums, etc. I decided to then try and fix it by going to my Mac portion and search up what was wrong, and the same Pop-Up appeared. I decided to delete the Windows portion yet it didn't help, and I am stuck using Google Chrome using this extension called BetterNet, it pretty much makes a VPN to bypass it, but it is really slow. I have tried everything, I had even reset my whole Mac and it didn't help so I just restored my data from Time Machine. I then checked the forums of Open DNS and they said that if it blocking every website (or practically every website), then that means that Open DNS is only blocking it because there is virus forcing Open DNS to block it. So I decided to download Norton and run a FULL SCAN, and about an Hour to tell me what the issue was, and it said there was no issue. I was frustrated, I have done everything. I have even checked the Open DNS settings and turned it off and it didn't help. If you think it is my network though, you are wrong, every other device in our house works flawlessly online. I am sick of his and really would just like help.


If you are too inconsiderate to read this whole paragraph to help me, here is a summary.


I partitioned my Mac with BootCamp and I got Windows 10.1 on it and it worked fine. I then started getting Open DNS Pop-Ups blocking me from almost every single website ever, Open DNS says a virus is forcing them to pull up a blocker. I have tried everything, and Norton says nothing is wrong. The rest of our house's devices do not have this issue.


Please Help ASAP! I appreciate it, many thanks.

MacBook Air, macOS Sierra (10.12.2), 13-inch, Early 2015

Posted on Feb 10, 2017 5:14 PM

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Posted on Feb 12, 2017 2:33 PM

I will divide this reply into two parts for both of your replies:


1: There is technically only one way of "resetting" a Mac. Resetting any electronic device is where you delete all data that was previously on that device, and in some cases, you redownload the operating system necessary to use that device. Which is what I did. If you reset a Mac, that means you had deleted all files on there and redownloaded the operating system (MacOS Sierra Do not ask me which version of Sierra, it is in my description of my original post). I did that the only way that is possible, going into recovery mode (Turning on the system and instantly holding down Command + R), and I had clicked on reinstall MacOS. When I did so, Safari still did not work, So I had restored from Time Machine because I still had to access my files, I would've just kept the new computer files if it had worked, but it didn't.


2: As explained in MY ORIGINAL POST, I said this: "I have even checked the Open DNS settings and turned it off and it didn't help. If you think it is my network though, you are wrong, every other device in our house works flawlessly online." If I said that every other device on our network works flawlessly online, then that would indicate BY COMMON SENSE that each device in our house has Open DNS settings which are configured BY OUR NETGEAR ROUTER, so the only way to turn off ALL OF OPEN DNS' SETTINGS IS TO GO TO YOUR ROUTER SETTINGS ONLINE.


-READ THIS: I do not want a reply to this saying that I can go into my Mac's network settings and manually change the Open DNS settings, I have done that way too many times on my ACTUAL Windows computer and my Mac. And it never works. And I ALSO do NOT want to hear the suggestion to go to Apple, the guy said that many people have that issue and I have to go into my Netgear's settings and manually set which device has which access. Which is completely false because I had tried that BY TURNING OFF ALL OPEN DNS SETTINGS FOR EVERY DEVICE THAT IS REGISTERED TO OUR NETWORK (As I explained in my second paragraph). So I do not have the patience to argue with a "Level 7 Apple Community User" just for them to tell me in the end that I have to go to Apple to get a new Mac. I recently had been arguing with Apple for a week on my iPhone not working correctly with our home network, yet my sister has the exact same iPhone and her's works fine with the network, I did not get Open DNS blockage, just some features were not available on that network. And they said it had to be the environment, SO THEY WERE SAYING THAT THE ENVIRONMENT TARGETED ONE SPECIFIC IPHONE?!? I had then been given a loaned iPhone while they inspect my iPhone at a "Depot" to see if it is the iPhone that is causing this. And the loaner phone worked fine. In the end I did get a replacement phone, but I am not going back into that store just to have them say that it is the environment, because it is not, this is a MacBook Air. We have 3 of them in our house and I am the only one having this issue.


I am expecting a thorough reply because I just wasted 30 minutes explaining something that I have already explained twice, and I am currently sick and have work to do that I have to do. I am not trying to receive pity, I am only trying to explain to you how frustrating it is to have somebody with a high reputation (Or at least a high reputation here) to not thoroughly read my entries. And if you wouldn't read my original post and my first reply, which were much shorter than this, why should I expect you to reply to this with a valid answer.

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Windows 10.1 BootCamp Network Virus Moved to Mac.

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