Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: stark_sv
stark_sv Author
User level: Level 1
4 points

iPhone 4S stuck at recovery screen. Fails to restore to iOS 9 with error (-1)

User uploaded fileI was trying to restore and update my iPhone from iTunes but it stuck at recovery screen with error (-1).😕

iPhone 4S, iOS 9.3.5, null

Posted on Feb 11, 2017 6:27 AM

Reply
Question marked as Best reply
User profile for user: KiltedTim
KiltedTim
User level: Level 10
195,951 points

Posted on Feb 11, 2017 6:29 AM

That error often indicates a hardware failure.


See this article: Get help with iOS update and restore errors - Apple Support


If all else fails, make an appointment at the genius bar.

View in context
1 reply

iPhone 4S stuck at recovery screen. Fails to restore to iOS 9 with error (-1)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up