Hi,
Suspected my iPhone 7 Plus Lightning to 3.5mm Adapter was malfunctioned and it came with the phone that I bought about 5 months ago.
May I know if this is covered under the 1 year hardware warranty? Could I walk in and get the replacement unit in Apple Authorised Service Provider?
Hi
It may help to follow the instructions here:
If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support
Apple accessories - including the Lightning to 3.5 mm Headphone Jack Adapter that is supplied with an iPhone 7 Plus - are covered by Apple's Limited Warranty against defects in materials and workmanship, but not against accidental damage or misuse.
If you believe that your Adapter qualifies for a warranty replacement, contact Apple Support (mail-in service may be available) or an Apple Authorised Service Provider to arrange for it to be checked and to establish your available options:
Select your region for contact options: Apple - Support
Hi
It may help to follow the instructions here:
If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support
Apple accessories - including the Lightning to 3.5 mm Headphone Jack Adapter that is supplied with an iPhone 7 Plus - are covered by Apple's Limited Warranty against defects in materials and workmanship, but not against accidental damage or misuse.
If you believe that your Adapter qualifies for a warranty replacement, contact Apple Support (mail-in service may be available) or an Apple Authorised Service Provider to arrange for it to be checked and to establish your available options:
Select your region for contact options: Apple - Support
iPhone 7 Plus Lightning to 3.5mm Adapter Warranty Coverage
