Notes are showing up in iCloud but not on iPhone or Macbook

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Level 1

17 points

Notes are showing up in iCloud but not on iPhone or Macbook

Guys, this is very frustrating and hopefully someone can help.

I use Notes on my iPhone and Mac religiously and every since last week, they no longer sync and act as separate programs...I logged into icloud.com and notes from BOTH devices show up (ex: test- mac and test-iphone) but neither notes are reflected on the other device. Also, when I edit the "Mac" test, the changes show up on my Mac. But something is not pulling the notes from iCloud into my iPhone or Mac. Whenever I turn off sync or iCloud and then turn it back on, I am left with 50 notes from iCloud, cutting off around a week and a half ago...and not the new notes.

Anyone know how to fix this?

MacBook Pro, macOS Sierra (10.12.3)

Posted on Feb 13, 2017 10:16 AM

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Answer 1

Feb 13, 2017 10:22 AM in response to Rtbrman12

Please try the following…

First check that all your settings are correct, that notes syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the notes you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud notes will not sync.
If you are sure that everything is set up correctly and your notes are in the iCloud group, you might try unchecking notes syncing in the iCloud settings, restarting your device and then re-enabling notes syncing.
You might also try signing out of your iCloud account completely, restarting the device and then signing back in again.

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Answer 2

Rtbrman12 Author

Level 1

17 points

Feb 13, 2017 11:09 AM in response to Winston Churchill

I found a fix! Go into iCloud and delete all notes files (backed up first) then they sync!

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Answer 3

Rtbrman12 Author

Level 1

17 points

Feb 13, 2017 10:41 AM in response to Winston Churchill

I've tried all of that. Looks like it just added 5 more notes to my devices... but they are from 1/25-1/28. Anything past that is still not synced

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