verification phone number is wrong in my iCloud account

When asked to verify a new iPhone for my keychain, the verification code is sent to an old phone number not associated with my account. How do I change the phone number that verification codes are sent to??

iPhone 6, iOS 10.2.1

Posted on Feb 14, 2017 8:20 PM

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1 reply

Feb 14, 2017 8:27 PM in response to apple fan 145

The second section of this support article, step 3 explains what you need to do to change or validate your Verification phone number for Keychain:


If you didn't receive the verification code via SMS

  1. Make sure that you have a strong cellular network connection on your phone.
  2. Make sure that your phone number can get SMS messages. To check, ask someone to send you a text message.
  3. Make sure that the correct phone number is associated with your account:
    • On your iPhone, iPad, or iPod touch, tap Settings > iCloud > Keychain > Advanced. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
    • On your Mac, choose Apple menu > System Preferences. Click iCloud, then click Options next to Keychain. (In OS X Mavericks or earlier, click iCloud, then click Account Details.) Make sure the phone number under Verification number is correct. If not, enter another phone number.

If you can't access a device that has iCloud Keychain enabled, contact Apple Support and verify your identity to get help setting up iCloud Keychain.


Here is the entire article FYI: Get help using iCloud Keychain - Apple Support


Cheers,


GB

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verification phone number is wrong in my iCloud account

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