Got email from "coupond". What is that? Did not respond Keeps popping up at start up. Not really CPU savvy. just use it. How do I get rid of this app? Tanks!
MacBook Pro with Retina display, OS X El Capitan (10.11.4), Logic Board replaced;now this
"coupond" is part of legitimate coupon-printing software from coupons.com.
I'm not understanding what you're seeing. You said you got an e-mail from "coupond" and that it keeps popping up at startup. Are you actually seeing an e-mail message from coupons.com? If so, have you tried deleting that e-mail message?
If this is not actually an e-mail message, where are you seeing this, and what is the text of the message?
I do not know where and how to remove something from my user profile?
In this case we want to get rid of unnecessary login items from your user profile.
To do so:
From the OS X Desktop, select System Preferences
CleanMyMac 3 Menu Application (2017-02-13)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
CleanMyMac 3 Menu Application (2017-02-13)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
They should both be showing up in this pane. If you did not install this program, then you should remove them from starting up here.
Sorry took so long. Been ill. Here's EtreCheck Report Re:coupond thing keeps popping up at boot up going to erase my drive and start from scratch. All backups are contaminated with it. Didn't realize until too late.
EtreCheck version: 3.1.5 (343)
Report generated 2017-02-18 21:32:28
Download EtreCheck from https://etrecheck.com
Runtime 5:09
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
What is coupond?
Hardware Information:ⓘ
MacBook Pro (Retina, 13-inch, Early 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro12,1
1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 32
Video Information:ⓘ
Intel Iris Graphics 6100
Color LCD 2560 x 1600
System Software:ⓘ
OS X El Capitan 10.11.6 (15G1217) - Time since boot: about 2 hours
Disk Information:ⓘ
APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 104.47 GB (25.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
eDrive (disk0s4) <not mounted> : 15.87 GB
ST1000LM024 HN-M101MBB disk1 : (1 TB) (Rotational)
[Show SMART report]
LaCie Backsup 2016 A (disk1s1) /Volumes/LaCie Backsup 2016 A : 800.16 GB (211.64 GB free)
MAIN ARK (disk1s2) /Volumes/MAIN ARK : 200.04 GB (19.99 GB free)
ST2000LM003 HN-M201RAD disk2 : (2 TB) (Rotational)
[Show SMART report]
EFI (disk2s1) <not mounted> : 210 MB
LaCie2TB 8 31 16 (disk2s2) /Volumes/LaCie2TB 8 31 16 : 2.00 TB (1.17 TB free)
USB Information:ⓘ
GenesysLogic USB3.0 Hub
OWC Mercury Pro
Broadcom Corp. Bluetooth USB Host Controller
Hewlett-Packard hp LaserJet 1012
GenesysLogic USB2.0 Hub
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
LaCie Rugged THB USB3
LaCie Rugged THB USB3
Gatekeeper:ⓘ
Mac App Store and identified developers
Kernel Extensions:ⓘ
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0 - 2017-02-17) [Support]
/Library/Extensions
[loaded] com.symantec.internetSecurity.kext (7.3.1 - SDK 10.11 - 2017-02-17) [Support]
[loaded] com.symantec.ips.kext (7.3.1 - SDK 10.11 - 2017-02-17) [Support]
[loaded] com.symantec.nfm.kext (7.3.1 - SDK 10.11 - 2017-02-17) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7 - 2017-02-17) [Support]
[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.10 - 2017-02-17) [Support]
[not loaded] com.wacom.kext.pentablet (Pen Tablet 5.2.6-5 - 2017-02-17) [Support]
System Launch Agents:ⓘ
[not loaded] 7 Apple tasks
[loaded] 161 Apple tasks
[running] 71 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 47 Apple tasks
[loaded] 156 Apple tasks
[running] 87 Apple tasks
Launch Agents:ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-12-23) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2017-01-11) [Support]
[loaded] com.coupons.coupond.plist (2016-01-11) [Support]
[running] com.dymo.dls.webservice.plist (2016-06-11) [Support]
[loaded] com.intego.backupassistant.agent.plist (2016-05-15) [Support]
[running] com.micromat.TechToolProAgent.plist (2017-02-13) [Support]
[running] com.symantec.uiagent.application.NFM.plist (2016-08-26) [Support]
[running] com.wacom.pentablet.plist (2012-08-16) [Support]
Launch Daemons:ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2017-01-11) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-01-11) [Support]
[running] com.adobe.agsservice.plist (2017-01-24) [Support]
[loaded] com.adobe.fpsaud.plist (2017-01-30) [Support]
[not loaded] com.dymo.pnpd.plist (2016-01-28) [Support]
[running] com.intego.BackupAssistant.daemon.plist (2014-08-27) [Support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-09-30) [Support]
[loaded] com.malwarebytes.HelperTool.plist (2017-02-14) [Support]
[loaded] com.micromat.MacCheckWorkerDaemon.plist (2017-02-13) [Support]
[running] com.micromat.TechToolProDaemon.plist (2017-02-13) [Support]
[running] com.prosofteng.databackup.executor.plist (2016-08-25) [Support]
[loaded] com.symantec.SymLUHelper.NFM.plist (2016-12-14) [Support]
[loaded] com.symantec.UninstallerToolHelper.NFM.plist (2016-12-14) [Support]
[running] com.symantec.deepsight-extractor.NFM.plist (2016-12-14) [Support]
[failed] com.symantec.liveupdate.daemon.NFM.plist (2016-12-14) [Support]
[running] com.symantec.nfm.wps.plist (2016-12-14) [Support]
[running] com.symantec.sharedsettings.NFM.plist (2016-12-14) [Support]
[running] com.symantec.symdaemon.NFM.plist (2016-12-14) [Support]
[loaded] com.symantec.symqual.detail.NFM.plist (2016-12-14) [Support]
[loaded] com.symantec.symqual.panicreporter.NFM.plist (2016-12-14) [Support]
[loaded] com.symantec.symqual.submit.NFM.plist (2016-12-14) [Support]
User Launch Agents:ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2016-11-18) [Support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2017-02-13)
User Login Items:ⓘ
Find Any File Hotkey Application (2016-07-19)
(/Applications/Find Any File.app/Contents/Library/LoginItems/Find Any File Hotkey.app)
CCC User Agent Application (2017-02-13)
(/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
CleanMyMac 3 Menu Application (2017-02-13)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
CleanMyMac 3 Menu Application (2017-02-13)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Internet Plug-ins:ⓘ
WacomNetscape: 1.1.1-1 (2016-07-25) [Support]
DYMO NPAPI Addin: 1.0 - SDK 10.10 (2016-06-11) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-25)
DYMO Safari Addin: Unknown - SDK 10.10 (2016-06-11) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.1 (2016-07-25) [Support]
AdobePDFViewerNPAPI: 15.023.20056 - SDK 10.11 (2017-02-13) [Support]
FlashPlayer-10.6: 24.0.0.221 - SDK 10.9 (2017-02-14) [Support]
QuickTime Plugin: 7.7.3 (2017-01-24)
Flash Player: 24.0.0.221 - SDK 10.9 (2017-02-14) [Support]
AdobePDFViewer: 15.023.20056 - SDK 10.11 (2017-02-13) [Support]
CouponPrinter-FireFox_v2: 5.4.2 - SDK 10.10 (2016-01-11) [Support]
JavaAppletPlugin: 15.0.1 - SDK 10.7 (2016-12-24) Check version
Safari Extensions:ⓘ
Norton Security - Symantec Corporation - http://www.norton.com/mac (2017-02-05)
Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-12-21)
3rd Party Preference Panes:ⓘ
PenTablet (2016-05-15) [Support]
Flash Player (2017-01-30) [Support]
Retrospect (2016-07-27) [Support]
TechTool Protection (2017-02-13) [Support]
Time Machine:ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 104.47 GB Disk used: 79.12 GB
Destinations:
LaCie Backsup [Local]
Total size: 800.16 GB
Total number of backups: 40
Oldest backup: 4/29/16, 8:12 PM
Last backup: 6/15/16, 9:23 AM
Size of backup disk: Excellent
Backup size 800.16 GB > (Disk size 104.47 GB X 3)
Top Processes by CPU:ⓘ
74% SymDaemon
4% WindowServer
2% kernel_task
2% fontd
0% NFMWps
Top Processes by Memory:ⓘ
930 MB kernel_task
524 MB com.apple.WebKit.WebContent(4)
360 MB Safari
229 MB mdworker(15)
205 MB NFMWps
Virtual Memory Information:ⓘ
3.96 GB Available RAM
31 MB Free RAM
4.04 GB Used RAM
3.93 GB Cached files
107 MB Swap Used
Diagnostics Information:ⓘ
Feb 18, 2017, 07:10:09 PM Self test - passed
Feb 18, 2017, 12:04:21 PM /Library/Logs/DiagnosticReports/Toast Titanium_2017-02-18-120421_[redacted].cpu_resource.diag [Details]
/Applications/Toast 15 Titanium/Toast Titanium.app/Contents/MacOS/Toast Titanium
Feb 18, 2017, 11:24:36 AM ~/Library/Logs/DiagnosticReports/Finder_2017-02-18-112436_[redacted].crash
com.apple.finder - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Feb 18, 2017, 09:03:30 AM /Library/Logs/DiagnosticReports/SymDaemon_2017-02-18-090330_[redacted].cpu_reso urce.diag [Details]
/Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/MacOS/SymDaemon
Feb 17, 2017, 07:39:30 PM /Library/Logs/DiagnosticReports/Toast Titanium_2017-02-17-193930_[redacted].cpu_resource.diag [Details]
Feb 17, 2017, 01:29:20 PM /Library/Logs/DiagnosticReports/SymDaemon_2017-02-17-132920_[redacted].cpu_reso urce.diag [Details]
Feb 16, 2017, 05:56:55 PM /Library/Logs/DiagnosticReports/SymDaemon_2017-02-16-175655_[redacted].cpu_reso urce.diag [Details]
Feb 16, 2017, 04:32:30 PM ~/Library/Logs/DiagnosticReports/My Word_2017-02-16-163230_[redacted].crash
com.whsoft.myword - /Applications/My Word.app/Contents/MacOS/My Word
Most posters recommend not using cleaning programs. They can destroy normal computer operations.
Check for associated parts and pieces using these programs.
EasyFind – Spotlight Replacement
Uninstall Intego. Its tends to interfere with the computer's operation while providing minimal to no benefit.
Uninstall Symantec. It tends to interfere with the computer's operation while providing minimal to no benefit.
Hello
Did All that you and other very helpful have suggested. Now if I could get rid of the pop up regarding if I want "coupond" would only go away. Pops up at each boot up.
Been a bit ill but>.. Thanks rridgeback
Hello here's the report:
EtreCheck version: 3.1.5 (343)
Report generated 2017-02-21 08:59:21
Download EtreCheck from https://etrecheck.com
Runtime 4:52
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
app coupond window appears at boot up
Hardware Information:ⓘ
MacBook Pro (Retina, 13-inch, Early 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro12,1
1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 32
Video Information:ⓘ
Intel Iris Graphics 6100
Color LCD 2560 x 1600
System Software:ⓘ
OS X El Capitan 10.11.6 (15G1217) - Time since boot: less than an hour
Disk Information:ⓘ
APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 104.47 GB (33.70 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
eDrive (disk0s4) <not mounted> : 15.87 GB
ST2000LM003 HN-M201RAD disk2 : (2 TB) (Rotational)
[Show SMART report]
EFI (disk2s1) <not mounted> : 210 MB
LaCie2TB 8 31 16 (disk2s2) /Volumes/LaCie2TB 8 31 16 : 2.00 TB (1.17 TB free)
ST1000LM024 HN-M101MBB disk1 : (1 TB) (Rotational)
[Show SMART report]
LaCie Backsup 2016 A (disk1s1) /Volumes/LaCie Backsup 2016 A : 800.16 GB (211.64 GB free)
MAIN ARK (disk1s2) /Volumes/MAIN ARK : 200.04 GB (18.27 GB free)
USB Information:ⓘ
GenesysLogic USB3.0 Hub 4 TB
OWC Mercury Pro
Western Digital My Book 1235 4 TB
EFI (disk4s1) <not mounted> : 210 MB
MyBookBUp 4TB 8 31 16 (disk4s2) /Volumes/MyBookBUp 4TB 8 31 16 : 4.00 TB (3.17 TB free)
Broadcom Corp. Bluetooth USB Host Controller
GenesysLogic USB2.0 Hub 1 TB
OWC Mercury Elite-AL Pro OWC Mercury Elite-AL Pro 1 TB
disk3s1 (disk3s1) <not mounted> : 32 KB
disk3s2 (disk3s2) <not mounted> : 29 KB
disk3s3 (disk3s3) <not mounted> : 29 KB
disk3s4 (disk3s4) <not mounted> : 29 KB
disk3s5 (disk3s5) <not mounted> : 29 KB
disk3s6 (disk3s6) <not mounted> : 262 KB
disk3s7 (disk3s7) <not mounted> : 262 KB
disk3s8 (disk3s8) <not mounted> : 262 KB
MAIN ARC 5 24 2013 (disk3s10) /Volumes/MAIN ARC 5 24 2013 : 1.00 TB (13.75 GB free)
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
LaCie Rugged THB USB3
LaCie Rugged THB USB3
Gatekeeper:ⓘ
Mac App Store and identified developers
Kernel Extensions:ⓘ
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0 - 2017-02-17) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7 - 2017-02-17) [Support]
[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.10 - 2017-02-17) [Support]
[not loaded] com.wacom.kext.pentablet (Pen Tablet 5.2.6-5 - 2017-02-17) [Support]
System Launch Agents:ⓘ
[not loaded] 7 Apple tasks
[loaded] 159 Apple tasks
[running] 73 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 47 Apple tasks
[loaded] 157 Apple tasks
[running] 86 Apple tasks
Launch Agents:ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-12-23) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2017-01-11) [Support]
[loaded] com.coupons.coupond.plist (2016-01-11) [Support] - /Library/Application Support/Coupons/coupond: Executable not found!
[running] com.dymo.dls.webservice.plist (2016-06-11) [Support]
[running] com.micromat.TechToolProAgent.plist (2017-02-13) [Support]
[running] com.wacom.pentablet.plist (2012-08-16) [Support]
Launch Daemons:ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2017-01-11) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-01-11) [Support]
[running] com.adobe.agsservice.plist (2017-01-24) [Support]
[loaded] com.adobe.fpsaud.plist (2017-01-30) [Support]
[not loaded] com.dymo.pnpd.plist (2016-01-28) [Support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-09-30) [Support]
[loaded] com.malwarebytes.HelperTool.plist (2017-02-14) [Support]
[loaded] com.micromat.MacCheckWorkerDaemon.plist (2017-02-13) [Support]
[running] com.micromat.TechToolProDaemon.plist (2017-02-13) [Support]
[running] com.prosofteng.databackup.executor.plist (2016-08-25) [Support]
User Launch Agents:ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2016-11-18) [Support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2017-02-20)
User Login Items:ⓘ
Find Any File Hotkey Application (2016-07-19)
(/Applications/Find Any File.app/Contents/Library/LoginItems/Find Any File Hotkey.app)
CCC User Agent Application (2017-02-13)
(/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
Internet Plug-ins:ⓘ
WacomNetscape: 1.1.1-1 (2016-07-25) [Support]
DYMO NPAPI Addin: 1.0 - SDK 10.10 (2016-06-11) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-25)
DYMO Safari Addin: Unknown - SDK 10.10 (2016-06-11) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.1 (2016-07-25) [Support]
AdobePDFViewerNPAPI: 15.023.20056 - SDK 10.11 (2017-02-13) [Support]
FlashPlayer-10.6: 24.0.0.221 - SDK 10.9 (2017-02-20) [Support]
QuickTime Plugin: 7.7.3 (2017-01-24)
Flash Player: 24.0.0.221 - SDK 10.9 (2017-02-20) [Support]
AdobePDFViewer: 15.023.20056 - SDK 10.11 (2017-02-13) [Support]
CouponPrinter-FireFox_v2: 5.4.2 - SDK 10.10 (2016-01-11) [Support]
JavaAppletPlugin: 15.0.1 - SDK 10.7 (2016-12-24) Check version
Safari Extensions:ⓘ
Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-12-21)
3rd Party Preference Panes:ⓘ
PenTablet (2016-05-15) [Support]
Flash Player (2017-01-30) [Support]
Retrospect (2016-07-27) [Support]
TechTool Protection (2017-02-13) [Support]
Time Machine:ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 104.47 GB Disk used: 70.77 GB
Destinations:
LaCie Backsup [Local]
Total size: 800.16 GB
Total number of backups: 40
Oldest backup: 4/29/16, 8:12 PM
Last backup: 6/15/16, 9:23 AM
Size of backup disk: Excellent
Backup size 800.16 GB > (Disk size 104.47 GB X 3)
Top Processes by CPU:ⓘ
5% WindowServer
2% fontd(2)
2% kernel_task
0% CCC User Agent
0% HP_LaserJet_1012(2)
Top Processes by Memory:ⓘ
906 MB kernel_task
393 MB com.apple.WebKit.WebContent(5)
393 MB Safari
262 MB mds_stores
197 MB Mail
Virtual Memory Information:ⓘ
4.32 GB Available RAM
871 MB Free RAM
3.68 GB Used RAM
3.47 GB Cached files
0 B Swap Used
Diagnostics Information:ⓘ
Feb 21, 2017, 08:09:00 AM Self test - passed
Feb 18, 2017, 12:04:21 PM /Library/Logs/DiagnosticReports/Toast Titanium_2017-02-18-120421_[redacted].cpu_resource.diag [Details]
/Applications/Toast 15 Titanium/Toast Titanium.app/Contents/MacOS/Toast Titanium
Feb 18, 2017, 11:24:36 AM ~/Library/Logs/DiagnosticReports/Finder_2017-02-18-112436_[redacted].crash
com.apple.finder - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
/Library/Extensions
[loaded] com.symantec.internetSecurity.kext (7.3.1 - SDK 10.11 - 2017-02-17) [Support]
[loaded] com.coupons.coupond.plist (2016-01-11) [Support]
[running] com.symantec.uiagent.application.NFM.plist (2016-08-26) [Support]
[running] com.intego.BackupAssistant.daemon.plist (2014-08-27) [Support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-09-30) [Support]
[loaded] com.malwarebytes.HelperTool.plist (2017-02-14) [Support]
[failed] com.symantec.liveupdate.daemon.NFM.plist (2016-12-14) [Support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2017-02-13)
CleanMyMac 3 Menu Application (2017-02-13)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
CleanMyMac 3 Menu Application (2017-02-13)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
FlashPlayer-10.6: 24.0.0.221 - SDK 10.9 (2017-02-14) [Support]
Flash Player: 24.0.0.221 - SDK 10.9 (2017-02-14) [Support]
Flash Player (2017-01-30) [Support]
74% SymDaemon
Ok, I scrubbed the EtreCheck results to point out a few things.
You are getting the coupond pop-ups because it is being launched when you logon to your Mac.
[loaded] com.coupons.coupond.plist (2016-01-11) [Support]
The file "com.coupons.coupond.plist" is what it being run at logon to cause this. It is located on your Mac's internal hard drive at: Macintosh HD/System/Library/LaunchAgents
To access it, you will need to use Finder, as follows:
Well, at least according to EtreCheck, your Mac appears to be running better.
Here are a couple of articles that may be helpful.
Otherwise, I suggest that you take your Mac to your local Apple Store, if available, and have them take a look. The other option, as you have mentioned, would be to do a complete disk wipe and reload a fresh copy of OS X.
Hello
I did a net search to no avail. The coupond appeared on my desktop without my searching for it??????Nothing as I said appears when I try to "get" there from here???? I was just signing on line and looking to go to my account.
Don't you just "love" th internet....I do not! I use it probably a lot less than most other people out there. Just not my thing to be on line all the time.
I do however greatly appreciate the fine folks who have tried and often given me aid in various searches! THANKS!
Best,
Richard
Download and run EtreCheck. Copy and paste the results in your reply. It may help us with some clues on why this is happening.
In the meantime, when prompted by coupond, always respond with the "Deny" option. Chances are that this application is configured to start up with your Mac.
I have never used that program. No I did not get an email from coupond . It just was there on a boot up! Do not know how it suddenly appeared on my desktop????? I am not very CPU savvy. I just use it for searching the net and manipulating a few photos. Do not understand how all this coupond thing started. Just was there one start up. I get my coupons from the stores that I frequent and they come in a newspaper like set up from the individual stores. I never search the net for coupons. Never heard of "coupond" until it appeared on my cpu a week or so ago. . Think I will erase my HD and reload from a back up.Sick of this thing.
And, No there was never any message from coupond. The thing just appeared while I was restarting .Never been to coupons.com <http://coupons.com/>????
Do not understand how to clean my cpu of this nuisance junk. As I said computers are not my thing. I use them mostly as a glorified typewriter and sometimes for photo manipulation though I prefer the film darkroom. Sorry if that offends the cpu afficionados.
Thanks for the advice and help.maybe I will get lucky and find a way to get rid of the unwanted junk that suddenly appeared..
Best
Richard
Nothing I have done jhas changed anything. was composing a detail email to you when this junk machine that has been a problem off and on since I bought it a year ago or so. Been i the shop for a new logic board last year. Now this junk keeps happening. Coupond suddenly appears earlier this week/last week and what the heck is that?I never get coupons on line. NEVER heard of coupond until now!!!!!The ones I use come in the newspaper. Going to the local Apple Store this week. Hope they can clear this up.
Richard
Hello
I cannot find the multiple antivirus programs. And I only ever installed one...Symantec...as I had used it for years. Now I need to get rid of it/them and I guess I will have to erase my HD as I cannot see how to rid myself of the interfering start up window. Sick of this junk. Think I will dump the internet for good if I ever get this mess out of here. I hate computers! I just use them occasionally when I was shopping for something I could not get anywhere else. Now I will do my best NOT to shop on line anymore. Hackers should be terminated.
Tell you how "uncomputer "I am. I do not know where and how to remove something from my user profile? Haven't got a clue how to get rid of all this stuff that is causing me trouble but to just r=erase my HD. Then of course I would have no way to restore it. I got a computer back in the day when I was a teacher and we had to start using computers, otherwise i would NEVER have gotten into it at all! I still prefer film photography and darkroom work to picts on the cpu. Have a complete darkroom with neutralizing/recycling products. I hate computers!
Hello I cannot even find those programs intego etc?????What the heck is Intego? Never heard of it!
Malware?Where would they be?Remove coupond.com apparently no such animal??????I never shop on line with coupons. I hardly ever shop on line at all. How can I remove programs that I cannot find even with a suggested (by you) search??????
This stuff just suddenly appeared at boot up one day about a week ago.
Guess my only resort is to erase the drive and reinstall all soft ware from scratch.
The cpu world on my end gone mad. Not into it like most people. I find the thing boring most of the time. But thanks for your advise and helpwill try getting rid of that junk, but this
Got email from "coupond". What is that? Did not respond Keeps popping up at start up.
