Suddenly not receiving texts from one person

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53 points

Suddenly not receiving texts from one person

Have checked around and can't find an answer to this: As of today, I'm unable to receive texts on my iPhone from my husband. I do get them on my MacBook Pro.

We are both on the same AT&T account; I have an iPhone 6 and he has an iPhone 5S.

I sent myself a text (via https://siteuptime.com/test_sms.php); it appeared on my iPhone, no problem. I also received a security text from Evernote when I tried to log in earlier; no problem there either.

I checked my blocked numbers, and my husband's is not on the list.

Thoughts?

iPhone 6, iOS 10.1.1, null

Posted on Feb 15, 2017 10:16 AM

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Answer 1

Teddy_B

Community Specialist

Feb 16, 2017 7:10 AM in response to Twitchly

Hi there, Twitchly.
It appears that you're unable to receive text messages from your husband on your iPhone 6, but you're able to receive other texts. Great job on the troubleshooting you've done to determine the issue with just messages. I'll be happy to help you with this.
If you can‘t send or receive messages on your iPhone, iPad, or iPod touch

Learn what to do if you see an alert when you send a message or if you can’t send or receive messages.

Let me know how that goes and thanks for using Apple Support Communities!

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