My iphone got stuck while factory resetting it and won't go into DFU mode.

Question

My iphone got stuck while factory resetting it and won't go into DFU mode.

So i wanted to reset my iphone because i wanted to start afresh so i went to general>reset>erase all content. So everything went smoothely until the progress bar got stuck and it remained like that for 2 days! It wont go to DFU mode amd it wont get recognised by itunes can someone help please?!?!?

Posted on Feb 15, 2017 1:49 PM

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Answer 1

Top-ranking reply

elcpu

Level 7

31,506 points

Feb 15, 2017 1:52 PM in response to Iridociclytis

Try Recovery Mode:

Connect your device to your computer and open iTunes.

While your device is connected, force restart it: Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don't release when you see the Apple logo.

On the iPhone 7 and 7 Plus hold the Sleep/Wake button and the Volume down button instead.

Keep holding until you see the recovery mode screen and wait for it to restore.

You may have to do the above more than once as recovery mode is difficult to get into.

Restore as New first and test it. Then restore from backup if desired. If the backup is corrupted it will likely bring back the issue.

https://support.apple.com/en-us/HT201263

If the above steps do not help, you may have to take it to an Apple store for testing.

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Answer 2

Kappy

Level 10

361,873 points

Feb 15, 2017 1:50 PM in response to Iridociclytis

Forget your Passcode

iOS- Forgotten passcode or device disabled after entering wrong passcode

Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

If none of the above work for you, then:

Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

1. Disconnect the USB cable from the iPhone, iPad, or iPod touch and leave

one end of the cable connected to your computer's USB port.

2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds

until the red slider appears, then slide the slider. Wait for the device to turn off.

* If you cannot turn off the device using the slider, press and hold the

Sleep/Wake and Home buttons at the same time. When the device turns off,

release the Sleep/Wake and Home buttons.

3. While pressing and holding the Home button, reconnect the USB cable to the

device. The device should turn on. Note: If you see the battery charge warning,

let the device charge for at least ten minutes, and then start with step 2 again.

4. Continue holding the Home button until you see the "Connect to iTunes" screen.

When this screen appears you can release the Home button:

5. If necessary, open iTunes. You should see the following "recovery mode" alert:

6. Use iTunes to restore the device.

If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

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