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How do I take my credit card information completely off my phone? It's not letting me download any free apps because my old card is declining. I need help with being able to download apps again.

How do I take my credit card information completely off my iphone 6spluse? It's not letting me download any free apps because my old card is declining. I need help with being able to download apps again and updating apps without it making me put my card information in.

Posted on Feb 16, 2017 1:37 AM

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Question marked as Best reply

Posted on Feb 17, 2017 7:26 AM

Hi


If you are not currently able to choose None as a payment method, even for downloading free apps and updating existing ones, the following support article explains why that is the case:


Why can’t I select None when I edit my Apple ID payment information? - Apple Support


Follow the instructions here as appropriate:



If you still need help, contact iTunes Support:

Contact - Official Apple Support

6 replies
Question marked as Best reply

Feb 17, 2017 7:26 AM in response to Ciera57

Hi


If you are not currently able to choose None as a payment method, even for downloading free apps and updating existing ones, the following support article explains why that is the case:


Why can’t I select None when I edit my Apple ID payment information? - Apple Support


Follow the instructions here as appropriate:



If you still need help, contact iTunes Support:

Contact - Official Apple Support

May 19, 2017 11:21 AM in response to laureningle

Again I'm not talking about Apple or iTunes!

Not sure why you've randomly decided to post on this unrelated thread (this thread is about iTunes accounts and is in the iTunes Store forum, neither of which has anything to do with your post) - so previous replies won't help you as they are answering the OP's question.


Assuming that this is related to Safari as you don't bother saying, have you tried going to Settings > Safari > AutoFill ?

How do I take my credit card information completely off my phone? It's not letting me download any free apps because my old card is declining. I need help with being able to download apps again.

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