Reset Security Questions Cannot Reset Security Questions We don't have sufficient information to reset your security questions.

User uploaded file

iPhone 5s, iOS 10.2, reset questions

Posted on Feb 16, 2017 12:44 AM

Reply
53 replies

Sep 9, 2017 4:57 AM in response to otiko1

Hi

I can't reset my security questions because I forgot the answers! And now, My Apple Id block! Recently i found that someone hacked my Microsoft account and then he or she can access my gmail, my iphone and the others device or accounts that i have! Please please please please Help Me ! I'm So worried and nervous! 😭😭😭😭

Jun 5, 2017 8:58 AM in response to hinoob

Resetting them : If you forgot the answers to your Apple ID security questions


If you can’t reset them yourself contact Support in the country where you are (and which is therefore the country on your account) and see if they can reset them for you : Contact Apple for help with Apple ID account security


If your country isn't on that page try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Reset Security Questions Cannot Reset Security Questions We don't have sufficient information to reset your security questions.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.