Impossible to add SWISS boarding pass to wallet

Question

Level 1

6 points

Impossible to add SWISS boarding pass to wallet

For some reason, I cannot add SWISS boarding passes to my wallet anymore. Worked fine in the past, now when load the pass from mail and press 'add', the pass just slides down and does not appear in the wallet. Works for every airline except for SWISS. Help?

iPhone 6, iOS 10.2

Posted on Feb 16, 2017 7:21 AM

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Answer 1

Top-ranking reply

fdinis

Level 1

4 points

Nov 10, 2017 1:57 AM in response to mopi64

The cure: Send boarding pass to email. Open it from there. Go to the bottom of the page, click on "online version". On the web page, go to the bottom of the page and click on the "Add to Apple Wallet" button. Should work!

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Answer 2

darren.s

Community Specialist

Feb 16, 2017 7:59 PM in response to mopi64

Hello mopi64,

Thanks for asking the Apple Support Communities about adding your boarding pass to Wallet. I would like to recommend the troubleshooting provided in these two articles:

1. Get help with Wallet on your iPhone or iPod touch

2. Use Wallet on your iPhone or iPod touch

Both articles have some great troubleshooting to try for your issues. If you have gone through all the steps in both articles and still have issues, and since it seems to work for any other pass you attempt except the SWISS passes, please contact the merchant to ensure they still support Wallet.

Thanks again and have a great day.

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Answer 3

Jul 17, 2017 9:44 PM in response to mopi64

Hi, i thought the same, but they're actually added but not on top of the pile, and hidden without logo. This stack of noname cards last april includes the swiss boarding pass i added a minute ago.

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Answer 4

Aug 19, 2017 9:46 PM in response to viking michael

I don't see any boarding pass / cards in my wallet anymore! So the SWISS pass cannot be hidden.

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