Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does my macbook air have a folder with a question mark?

i do the stuff people tell you to do on youtube and nothing i get an error kinda thing with ( -1005F ) and it says apple.com/support

User uploaded file

Posted on Feb 16, 2017 6:23 PM

Reply
Question marked as Best reply

Posted on Feb 16, 2017 6:33 PM

The folder with question mark says, " could not find a bootable Volume in the place you told me to boot from."

The world Icon says you have dropped into your Mac's ROM version of Internet Recovery, bypassing the recovery partition on your drive (which does not bode well for the health of your drive).

The -1005 and similar errors are usually an indictment of your Wi-Fi network being inaccessible, using a hidden SSID network-name, not using DHCP, requiring PPPoE, or requiring a proxy or using a login page.

2 replies
Question marked as Best reply

Feb 16, 2017 6:33 PM in response to Gmoney34

The folder with question mark says, " could not find a bootable Volume in the place you told me to boot from."

The world Icon says you have dropped into your Mac's ROM version of Internet Recovery, bypassing the recovery partition on your drive (which does not bode well for the health of your drive).

The -1005 and similar errors are usually an indictment of your Wi-Fi network being inaccessible, using a hidden SSID network-name, not using DHCP, requiring PPPoE, or requiring a proxy or using a login page.

Why does my macbook air have a folder with a question mark?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.