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I have been trying to download a app and I haven't been successful. It tells me to constant support each time. Every other app downloads with no problem.

User uploaded fileThis is what shows every time.

Posted on Feb 17, 2017 7:59 AM

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Posted on Feb 17, 2017 8:03 AM

Do as the message instructs, contact Apple Support at:

www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

or:

iTunes Customer Service Contact - https://www.apple.com/emea/support/itunes/contact.html

2 replies
Question marked as Best reply

Feb 17, 2017 8:03 AM in response to Zohandash

Do as the message instructs, contact Apple Support at:

www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

or:

iTunes Customer Service Contact - https://www.apple.com/emea/support/itunes/contact.html

I have been trying to download a app and I haven't been successful. It tells me to constant support each time. Every other app downloads with no problem.

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