Gmail custom themes not working in Safari

Starting yesterday afternoon (2/16/17), custom themes in Gmail started showing as a dark gray background instead of the selected photo. This is only an issue in Safari -- not in Chrome or Firefox, where the custom themes still show up accurately.


Based on the responses to this issue in this Google Support Forum, many others are having identical an identical issue that cannot be resolved independently, and it is not a Gmail problem -- it appears to be a Safari problem. Please advise as to how to resolve this. Thanks!

Posted on Feb 17, 2017 4:03 PM

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16 replies

Feb 18, 2017 6:45 AM in response to katharine136

Send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner.


Feedback

Try running this program in your normal account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Feb 25, 2017 3:11 AM in response to katharine136

The main photo choices on themes are not showing up as anything but a block grey colour and in this section attempted to upload and use one of my own photos from my computer library but when I select it as the theme it comes up grey as well. Interestingly, the other set of themes that follow beneath the first selections, the themes with block colours, cartoony backdrops and pics such as pebbles, wood effect and grass blades etc are still working fine but limited selection. Also cleared cache, history and cookies...nothing changes! Any solution?

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Gmail custom themes not working in Safari

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