I just got a new D-Link Omna 180Cam. I tried both the Omna app and HomeKit directly and get the message
Couldn't add Omna 180Cam HD - OEF7
Home couldn't connect to this accessory
All my other accessories Google Home, Phillips Hue work fine.
Whats the magic to make this work?
Joseph Ayers
Took 6 attempts myself. When i was finally successful here is what i did.
Load app
Add device thru app
Reset device on first add attempt
After failure, did not reset device second tome just tried to add it again and for somd reason it worked.
By the way here are the good and bad things in my opinion with this device ...
Good --180 degree coverageLocal storageNo phone home detected thus farReasonable soundSimple straightforward appMotion detection zones supportedEasy to access recorded videos
Reasonable LTE performance when access and playing live video local and remote
Bad--
Setting up via homekit or app took 6 attempts
IR limited to 16 feet (*****)
When turning IR off at sunrise triggers recording
Motion detection sensitivity has to be 90%+ to trgger with me walking by at 10 feet
No ability to schedule with app or homekitNo ability to control recording via scenes since only audio control is exposed to homekitNo external indication of recordingZero documentation from vendorPhone support only. Support person knew less then i did about product :(
Product is a great first attempt but without ability to schedule or control recording based on location not useful to me
I've tried over 20 times with 8 resets. I get the spinning ball for 2 minutes and no cigar. Did this twice with their tech on the phone. Their top engineer is supposed to call me Monday. I wonder if it's the FIOS router?
ja
Not sure since i tried both apple express and apple extreme ... its a problem either way and although not necessarily an apple proble gives apple a black eye. My guess is we are not the only ones having issues ...
I finally got it to work through an Apple Extreme subnet from my FIOS router. Even plays movies through my iWatch on Home. How do you get it to notify you of motion on the iWatch. It shows up on my iPhone through home, but not on the watch. I don't see the Omna app under notifications in the iPhone Preferences.
ja
Hi, I recently tried to set up an OMNA 180 HD Camera using an Apple TV (4th Gen) as a hub. It works fine when I'm home. Unfortunately as soon as my iPhone is out of range of my home wifi network I'm unable to view / control the camera. I've tried using an iPad as an alternative and I'm still getting the same result..........NO RESULT / REMOTE ACCESS! OMNA are unable / unwilling to help. They believe its a Homekit issue. I've followed all the advice I can find on the support page....latest software, connected to the same network, two factor authentication, signed in and out, restarted, can control accessory whilst home etc etc.....anyone experience similar issues?
For people who can't connect with Omna cam, here are some hints.
The problem might be your network, not the camera. We all have to understand that we only get simple solutions when we're all behaving in a standard way, so if your network is slightly custom you may have problems.
So here's the situation. I unpacked and connected the cam and downloaded the app (not really necessary if you have HomeKit). The light turned flashing orange, and I clicked on Add. Nothing happened, and the cam won't connect at all. However, what I noticed on my IPscanner, the device briefly appeared on my network and then disappeared as connection was refused.
Explanations and workaround.
My LAN uses timed access and IP filtering + DHCP with fixed IP reservations. The cam won't connect to such network so we need to manipulate the LAN to let it work. The workaround below applies for an Apple router. You may find a similar solution for different routers yourself.
1. Set "Every day - All Day" access temporarily ON (if you're using timed access and your "Every Day - All Day" is = "No Access")
2. If you're using fixed IP only, it probably won't connect. Switch it off or use DHCP + IP reservation
3. Reboot your router
4. Try to connect the cam - it should work
5. Use any IP scanner or your router utility to see Omna IP and MAC address. It should appear as DSH xxx xxx on yor network where xxx xxx are last 6 numbers of the cam's MAC. Save or write down MAC and IP. NOTE that the MAC written on my cam's box was different from the real MAC so don't trust the box.
6. Go to your router and enter the info about your Omna into MAC filtering and timed access as you wish. Check if the IP it found doesn't conflict with other IP reservation and change it if it does.
7. Reboot the router. The camera should connect automatically. Check if it does using your IP scanner or router utility.
Just to note that MAC filtering + timed access is the most secure network configuration that you can have, even without password. However, you have to be conscious that it'll always require some manipulations when you're adding a new device or reconfigure your LAN. Please, don't blame manufacturers right away - they want to make life of 90% of [standard] users easier. So if you're part of these other 10%, just think a little! :-)
Peace
I have been trying all day and night. It won't pair , it keeps failing. I've done everything. Help!!'
HomeKit couldn't add Omna 180Cam
