can genius bar restore phone after it fell

My phone was slammed to the ground and now it won't start. Also, I haven't backed up my pictures since 12/10/16. Can the Genius Bar help me get all the photos from the hard drive even if the phone won't start?

Posted on Feb 18, 2017 2:17 PM

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7 replies

Feb 18, 2017 2:26 PM in response to Gopeterson

If your phone hasn't been backed up in a while it's likely you will only see the data backed up. If the device won't turn on it is very unlikely you will retrieve the data. IF the phone automatically backs up each time it's plugged it at night you can restore the data to a new device .( or at least the most recent backup )

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can genius bar restore phone after it fell

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