i'm receiving the emails as per normal on my iphone mail app. but on my new macbook pro with the latest operating system. i have to exit the mail app and then access it again in order to receive new mails. its annoying as u work a lot on my mac.
MacBook Pro with Retina display, iOS 10.2.1
Hey, Justinchin8789.
I see you're only receiving emails when you quit the Mail application then reopen it on your MacBook Pro. I'd be wanting to receive them automatically myself, and I'll be happy to help you with this.
Mail Help - Set Mail preferences -- Specifically adjust the "Check for new messages:" option. Make sure it's set to a short enough interval for your needs.
Set Mail preferences
Use Mail Preferences to set or change options for the email accounts you use in Mail, and for working with messages and mailboxes. Choose Mail > Preferences, then click a preference pane to view options:
General: Change settings that range from how often to get messages, to the kinds of messages to include when searching for messages in Mail.
If you can't send or receive email on your Mac -- If your setting was correct, follow the steps in this article.
Let me know how that goes and thanks for using Apple Support Communities!
If it is a new computer, you are entitled to 90 day telephone support from Apple. Try contacting them.
i have to exit the mail app and access it again in order to receive emails
