authorized computer not in accounts

my MacBook Air is authorized in iTunes but does not show up in my Account information.

MacBook Air, macOS Sierra (10.12.3)

Posted on Feb 19, 2017 1:48 PM

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1 reply

Feb 20, 2017 3:19 PM in response to jella2

Hello jella2,

Thanks for using Apple Support Communities.

I see that your MacBook Air is authorized in iTunes, but it doesn't show up in your Account Information.

The list of associated devices that you can view in iTunes is not the same as the list of devices that you're currently signed in to with your Apple ID. You can check your Apple ID device list to see where you're signed in on your Apple ID account page.
If you don't see a device listed that you expect to see, associate that device with your Apple ID. Then check again to make sure that the device is listed in iTunes.

Please see this article for additional information: View and remove your associated devices in iTunes.
Let me know if you have any questions.
All the best.

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authorized computer not in accounts

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