Pink edges on photos on iphone 7

Question

Level 1

13 points

Pink edges on photos on iphone 7

Hello,

while focusing my camera on black colours the pink tint on edges appears. The phone was not mechanically damaged. While making a video problem is gone and everything is ok. Any ideas ?

Posted on Feb 19, 2017 11:18 PM

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Answer 1

brenden dv

Community Specialist

Feb 20, 2017 12:31 PM in response to medrek

Greetings medrek,

Thanks for using Apple Support Communities.

I see that while focusing your camera on black colors, there's a pink tint that appears on edges of your photos. I'm happy to assist you with this.

I suggest taking a look at article: Get help with the camera on your iPhone, iPad, or iPod touch , specifically:

Your photos are blurred or out of focus

If your photos are blurred, out of focus, or have dark spots, try these steps:

Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help.

With iPhone 7, iPhone 7 Plus, iPhone 6s Plus, and iPhone 6 Plus, a metallic case or magnetic lens could interfere with optical image stabilization. Try taking a picture without it, then compare the quality.

To focus on a certain object or person, tap that object or person on the preview screen. You’ll see the screen pulse, or briefly go in and out of focus, as the camera adjusts. In photo mode, try to stay steady when you adjust the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording.

If you still have issues with the focus on your camera, contact Apple Support.

Have an amazing day!

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Answer 2

Mar 21, 2017 7:28 PM in response to medrek

The "purple" issue is caused by bad heat insulation of the camera sensor from the rest of the phone, so when you try to take a photo the heat can cause distortion of the data the image processor chip collects from the sensor and converts to digital image (when you open the camera app it puts the screen brightness to max, so even this can cause the phone to heat up). When you use the camera in low light the image chip relies more on the sensor to collect more light, so this might cause only low light pictures to be affected (especially the color black, where the sensor tries to deliver as much light possible and there just isn't one, as it is dark). When you take a photo in normal light (or with flash) there is enough light and the sensor doesn't try to replace the color black with purple.

The damage to the camera sensor caused by heat seems to be permanent and if it's in an early stage it can be fixed by a software update which just calibrates the image chip to ignore the "purple" image data. But, as you stated, this is a hardware issue and if the software update doesn't fix it, the phone should be sent to a repair center for the sensor and the insulator around it to be replaced.

Search on google: HTC ONE PURPLE TINT

https://forums.macrumors.com/threads/iphone-7-plus-pink-tint-purple-tint-camera- issue.2037858/

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