You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't find the itunes icon on my iphon 6s, how can I fix it?

product:- iphone 6s, storage:- 64GB

software version:- 10.2.1(14d27)

I can't find the itunes icon on my iphon 6s, how can I fix it?


I have tried all this troubleshooting steps


1. Reset your home screen icon layout. Navigate to Settings -> General -> Reset -> Reset Home Screen Layout. The iTunes icon should reappear.

2. Access iTunes through Spotlight search. Swipe to the right on your home screen until the Search iPhone dialog box appears. Enter the search term iTunes with the keyboard. The purple iTunes app icon should appear first in the search results. You can run the app by touching the search result.

3. iTunes may be invisible to search if it's restricted. To remove restrictions on iTunes and bring back the app icon, navigate to Settings -> Restrictions -> Enter your Restrictions Passcode -> iTunes -> ON.

iPhone 6s, iOS 10.2.1

Posted on Feb 21, 2017 2:34 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2017 11:00 AM

stevekay227 wrote:


product:- iphone 6s, storage:- 64GB

software version:- 10.2.1(14d27)

I can't find the itunes icon on my iphon 6s, how can I fix it?


I have tried all this troubleshooting steps


1. Reset your home screen icon layout. Navigate to Settings -> General -> Reset -> Reset Home Screen Layout. The iTunes icon should reappear.

2. Access iTunes through Spotlight search. Swipe to the right on your home screen until the Search iPhone dialog box appears. Enter the search term iTunes with the keyboard. The purple iTunes app icon should appear first in the search results. You can run the app by touching the search result.

3. iTunes may be invisible to search if it's restricted. To remove restrictions on iTunes and bring back the app icon, navigate to Settings -> Restrictions -> Enter your Restrictions Passcode -> iTunes -> ON.

app store - search - iTunes - get

1 reply
Question marked as Top-ranking reply

Feb 21, 2017 11:00 AM in response to stevekay227

stevekay227 wrote:


product:- iphone 6s, storage:- 64GB

software version:- 10.2.1(14d27)

I can't find the itunes icon on my iphon 6s, how can I fix it?


I have tried all this troubleshooting steps


1. Reset your home screen icon layout. Navigate to Settings -> General -> Reset -> Reset Home Screen Layout. The iTunes icon should reappear.

2. Access iTunes through Spotlight search. Swipe to the right on your home screen until the Search iPhone dialog box appears. Enter the search term iTunes with the keyboard. The purple iTunes app icon should appear first in the search results. You can run the app by touching the search result.

3. iTunes may be invisible to search if it's restricted. To remove restrictions on iTunes and bring back the app icon, navigate to Settings -> Restrictions -> Enter your Restrictions Passcode -> iTunes -> ON.

app store - search - iTunes - get

I can't find the itunes icon on my iphon 6s, how can I fix it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.