iphone 6 plus camera replacement

Question

Level 1

8 points

iphone 6 plus camera replacement

Rear camera of the device seem confused and foggy and when contacted, a subsidiary of Apple Maintenance Center employee told me stop Replacement devices that has already been announced by the company in 2015 and will last for 3 years. Question is actually the company stopped this offer and what is the solution before you, knowing that the owner of the center told me that the possibility of replacing the device $ 400 $ contemplate post by you and clarification on this topic. Note that the company's offer still exists on your esteemed company site and two covered by this offer Sincerely,

mohammad /iraq/baghdad

iphone 6 plus

operating system 8.4

capacity 64 g

iPhone 6 Plus, iOS 8.4

Posted on Feb 21, 2017 5:48 AM

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Answer 1

Jonathan UK

Level 10

164,015 points

Feb 21, 2017 6:26 AM in response to mohamadfahme

Hi

There is an iSight Camera (rear camera) Replacement Program for iPhone 6 Plus.

Subject to the terms of the program, if the rear camera on your iPhone is producing blurry photos and falls within the eligible serial number range, Apple will replace the iSight camera for you, free of charge.

Follow the instructions here:

https://www.apple.com/support/iphone6plus-isightcamera/

Note that:

The terms state that Apple may restrict or limit repair to the original country of purchase.
You are not talking to Apple here - this is a user-based technical support community.

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Answer 2

mohamadfahme Author

Level 1

8 points

Feb 21, 2017 7:33 AM in response to Jonathan UK

dear sir

thanks for the answer

I've actually enter the serial number of the device appeared to me this phrase (The serial number you entered is eligible for this program. Please choose one of the service options below). Meaning that the device is subject to the offer submitted by the company but the maintenance center told me stop this offer, and is currently the company's main halted copies affected withdraw from these devices. This means either the company actually stopped an offer or a means of fraud by the company's head office in Iraq.

We hope to get a direct response by the company or customer contact center in Iraq to inform them not to stop supply to the presence of many cases similar to this case with regard to the lack of clarity of the image in the iPhone 6 plus

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